Resources
to ROCK
Difficult
Conversations
Remember, it's three conversations in one!
Download our PDF Guide below for tips and strategies to compliment work on this website.
"Can We Chat?"
How to Rock Difficult Conversations:
A Guide for Families and Staff
A Special Bow Elementary School Counseling Department Production
Questions or comments? Please contact Kendyl Ulrich, kulrich@bownet.org.
Difficult_Conversations_Self_Assessment.pdfDifficult Conversations: A Self-Assessment
(Teaching Tolerance, 2015)
Responding_to_Strong_Emotions.pdfResponding to Strong Emotions
(Teaching Tolerance, 2015)
Stress Style Survey -Crucial Conversations - Empowering Peer Educators to Facilitate Dialogue -3.pdfYour Style Under Stress Test
(Patterson, Grenny, McMillan, & Switzler, 2012)
Use this worksheet below to organize your thoughts and prepare your opening line before a difficult conversation.
Since you may feel tense initiating the talk, practicing your opener ensures you know what to say and words flow smoothly.
How Do I Begin? (Ringer, n.d.)
How Do I Begin - Judy Ringer.pdfReferences
Patterson, K., Grenny, J., McMillan, R., Switzler, A., & Covey, S. R. (2012). Crucial conversations. Updated second edition. Grand
Haven, Michigan: Brilliance Audio.
Ringer, J. (n.d.). We have to talk: A step-by-step checklist for difficult conversations. Retrieved
September 18, 2021, from
https://www.judyringer.com/resources/articles/we-have-to-talk-a-stepbystep-checklist-for-difficult-conversations.php.
Teaching Tolerance (2012). Difficult Conversations: A Self-Assessment (The Southern Poverty Law Center). Retrieved from
https://forumea.org/wp-content/uploads/2014/09/Difficult_Conversations_Self_Assessment.pdf