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Batch Delivery for
What is batch Delivery and how to do pick-up and drop-off?
A batch order is one order consisting of deliveries to 3 - 5 customers. Deliveries for more than 3 clients are assigned only to couriers delivering by car. Time for delivering these orders is much longer than for regular orders.
This type of delivery is only possible at Bolt Market in Warsaw.
The information you need to complete your order will appear in the app. They are also detailed instructions at the entrance to Bolt Market.
If you need help, ask a Bolt Market employee for assistance. If that doesn't solve the problem, contact the Bolt Food support team.
Order pickup at Bolt Market
1. If you don't see anyone when you enter the Bolt Market, ring the bell and someone will soon approach you.
2. Check the Bolt Courier app and then check any ORDER ID from the list of orders that you have to take.
3. Go to the “Pickup Rack / Refrigerator” Go and look through the packed bags to check where you can find the ORDER ID on the bags. This is the batch that you have to pick and deliver (All bags on the shelf).
4. Check the Post-it note attached to the shelf. It will have a BATCH NUMBER - CHECK it if it has a sticker like below, then you need to also take items from “Pickup Freezer”
5. If you have to take items from the freezer - hand over your Courier bag to the Person in the store- they will add a few FROZEN BOTTLES to your bag.
6. In parallel - please Pick up the bags from the “Pickup Rack ” and take them to your car.
7. Once your bag is ready with the bottles, pick the bags from the “Pickup Freezer” compartment with the same Batch number that was on the shelf.
8. Don’t forget to take an extra carry BAG from the front desk which you can use to keep the frozen bottles once all the deliveries are completed.
9. REQUEST: Whenever you are near any BOLT MARKET store, we request you to give us back the frozen water bottles that were given to you for the delivery. 🙂
Rates model for this kind of delivery is the same as for any other delivery
[pick-up * number of providers + drop-off * number of customers + total distance calculated from first the provider to the last customer] * multiplier
Example:
1 provider, 3 eaters
Total distance = 8 km;
Multiplier = 1.5
Amount for delivery = [pick-up 2,10 PLN * 1 + drop-off 1,40 PLN * 3 + 8 km * 2,10 PLN distance] * 1.5 multiplier = 34.65 PLN
Batch Deliveries for more than 2 clients are only possible for Bolt Market in Warsaw.
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