Incident Management
Reporting and Managing Incidents/Injuries
A member of the EHS team must be contacted by the employee or their supervisor as soon as practicable to receive guidance.
***All and any type of injury, incident, or near miss shall be reported immediately to a supervisor and/or EHS regardless of severity, and under no circumstance to exceed the end of the shift in which he/she is working.
PRIORITY OF INCIDENT MANAGEMENT
Priority of management goes as follows
Secure the scene to ensure hazards are mitigated and no further incident occurs
Provide initial care to the injured employee(s)
Report the incident appropriately (EHS must be notified on the same day)
Begin investigating the scene
Near Miss, Environment NM, Significant NM
Employees will occasionally have a minor injury, such as a scratch, abrasions, or sliver, that may not need any first aid care, or may need minor first aid care. These minor injuries often go unreported due to the seeming insignificance of the
1. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the minor injury. Let the EHS practitioner know the who, what, when, where, and how if the incident. The only report to be completed is a Minor Injury Report completed on a Google Form. This helps the employee meet BHI's reporting criteria, receive first aid instructions, and if it escalates to a more severe case, gets them the proper care needed.
2. Complete the Minor Injury Report
This form must be submitted by the injured employee, their supervisor, or EHS practitioner after it is reported to the EHS practitioner. It will be kept on a minor injury log that is specific to the year the incident occurred.
Minor Scratch/Sliver
Employees will occasionally have a minor injury, such as a scratch, abrasions, or sliver, that may not need any first aid care, or may need minor first aid care. These minor injuries often go unreported due to the seeming insignificance of the
1. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the minor injury. Let the EHS practitioner know the who, what, when, where, and how if the incident. The only report to be completed is a Minor Injury Report completed on a Google Form. This helps the employee meet BHI's reporting criteria, receive first aid instructions, and if it escalates to a more severe case, gets them the proper care needed.
2. Complete the Minor Injury Report
This form must be submitted by the injured employee, their supervisor, or EHS practitioner after it is reported to the EHS practitioner. It will be kept on a minor injury log that is specific to the year the incident occurred.
Non-Emergency Workplace Injury/Illness
Employees will occasionally have a minor injury, such as a scratch, abrasions, or sliver, that may not need any first aid care, or may need minor first aid care. These minor injuries often go unreported due to the seeming insignificance of the
1. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the minor injury. Let the EHS practitioner know the who, what, when, where, and how if the incident. The only report to be completed is a Minor Injury Report completed on a Google Form. This helps the employee meet BHI's reporting criteria, receive first aid instructions, and if it escalates to a more severe case, gets them the proper care needed.
2. Complete the Minor Injury Report
This form must be submitted by the injured employee, their supervisor, or EHS practitioner after it is reported to the EHS practitioner. It will be kept on a minor injury log that is specific to the year the incident occurred.
Serious/Emergency Workplace Injury/Illness
Employees will occasionally have a minor injury, such as a scratch, abrasions, or sliver, that may not need any first aid care, or may need minor first aid care. These minor injuries often go unreported due to the seeming insignificance of the
1. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the minor injury. Let the EHS practitioner know the who, what, when, where, and how if the incident. The only report to be completed is a Minor Injury Report completed on a Google Form. This helps the employee meet BHI's reporting criteria, receive first aid instructions, and if it escalates to a more severe case, gets them the proper care needed.
2. Complete the Minor Injury Report
This form must be submitted by the injured employee, their supervisor, or EHS practitioner after it is reported to the EHS practitioner. It will be kept on a minor injury log that is specific to the year the incident occurred.
Catastrophic Workplace Incident
Employees will occasionally have a minor injury, such as a scratch, abrasions, or sliver, that may not need any first aid care, or may need minor first aid care. These minor injuries often go unreported due to the seeming insignificance of the
1. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the minor injury. Let the EHS practitioner know the who, what, when, where, and how if the incident. The only report to be completed is a Minor Injury Report completed on a Google Form. This helps the employee meet BHI's reporting criteria, receive first aid instructions, and if it escalates to a more severe case, gets them the proper care needed.
2. Complete the Minor Injury Report
This form must be submitted by the injured employee, their supervisor, or EHS practitioner after it is reported to the EHS practitioner. It will be kept on a minor injury log that is specific to the year the incident occurred.
Motor Vehicle Accident (MVA)
1. Stay calm & check for injuries
Make sure you and your passengers are safe and uninjured. If there's another vehicle involved in the accident, check to make sure that the driver and any passengers are OK too. Accidents are stressful, but keeping a calm, normal demeanor will help you stay in control of the situation.
2. Move impacted vehicles out of traffic
If your car is drivable, move it to the side of the road or as far away from traffic as possible while still remaining at the scene of the accident. Warn oncoming traffic using your hazard lights and/or setting up road flares. If there is minimal traffic and it is safe to remain where you are at, do not move your vehicle. Secure the scene and preserve the evidence as much as possible.
3. Call the police to report the accident
Dial 911 and wait for the police to arrive.
Answers any questions so the police officer can file a police report.
Provide driver’s license and insurance information.
Tell the police exactly what happened and stick with the facts.
Ask for the name and badge number of all officers you engage with.
Request a copy of the police report for our insurance company.
If the police can't get to the scene or aren't dispatched, exchange information with the other driver. You can usually file a report yourself at your local police station or department of motor vehicles instead.
4. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the incident and any injuries that may have occurred. Let the EHS practitioner know the who, what, when, where, and how if the incident. Let them know that you contacted Emergency Services and that you are preparing to exchange information with the other motorist, if any.
5. Exchange info & take pictures
While the police report provides official documentation of the crash, always take pictures of the damage to our vehicle, as well as pictures of any other vehicles involved as a part of your car accident checklist. Gather images from multiple angles to show exactly where any impact occurred. These images can help our claims representative determine who's at fault in the accident.
6. Complete the Vehicle Damage Report
Complete and submit the vehicle damage report, with all the necessary information, pictures, police report, drawings, etc. This documentation is essential for reporting claims.
Be sure to get the name, address, phone number, and insurance information of the other driver. If possible, swap other information such as car makes and models, driver's license numbers, and license plate numbers. If there are third-party witnesses at the scene, politely ask for their contact information.
Work Vehicle Damage (not an MVA)
Employees will occasionally find damage to their vehicle during their morning vehicle inspection, after adverse weather conditions (such as hail), or from other vehicles in a parking lot (hit and run). These all need to be reported promptly and correctly in order to turn the information over to BHI's Claims Manager for filing.
1. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the incident and any injuries that may have occurred. Let the EHS practitioner know the who, what, when, where, and how if the incident. Let them know that you contacted Emergency Services and that you are preparing to exchange information with the other motorist, if any.
2. Investigate the Damage and Take Pictures
While the police report provides official documentation of the crash, always take pictures of the damage to our vehicle, as well as pictures of any other vehicles involved as a part of your car accident checklist. Gather images from multiple angles to show exactly where any impact occurred. These images can help our claims representative determine who's at fault in the accident.
3. Complete the Vehicle Damage Report
Complete and submit the vehicle damage report, with all the necessary information, pictures, police report, drawings, etc. This documentation is essential for reporting claims.2. Move impacted vehicles out of traffic
Equipment or Property Damage
Employees will occasionally find damage to their vehicle during their morning vehicle inspection, after adverse weather conditions (such as hail), or from other vehicles in a parking lot (hit and run). These all need to be reported promptly and correctly in order to turn the information over to BHI's Claims Manager for filing.
1. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the incident and any injuries that may have occurred. Let the EHS practitioner know the who, what, when, where, and how if the incident. Let them know that you contacted Emergency Services and that you are preparing to exchange information with the other motorist, if any.
2. Investigate the Damage and Take Pictures
While the police report provides official documentation of the crash, always take pictures of the damage to our vehicle, as well as pictures of any other vehicles involved as a part of your car accident checklist. Gather images from multiple angles to show exactly where any impact occurred. These images can help our claims representative determine who's at fault in the accident.
3. Complete the Vehicle Damage Report
Complete and submit the vehicle damage report, with all the necessary information, pictures, police report, drawings, etc. This documentation is essential for reporting claims.2. Move impacted vehicles out of traffic
Utility Strike or Damage
Employees will occasionally find damage to their vehicle during their morning vehicle inspection, after adverse weather conditions (such as hail), or from other vehicles in a parking lot (hit and run). These all need to be reported promptly and correctly in order to turn the information over to BHI's Claims Manager for filing.
1. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the incident and any injuries that may have occurred. Let the EHS practitioner know the who, what, when, where, and how if the incident. Let them know that you contacted Emergency Services and that you are preparing to exchange information with the other motorist, if any.
2. Investigate the Damage and Take Pictures
While the police report provides official documentation of the crash, always take pictures of the damage to our vehicle, as well as pictures of any other vehicles involved as a part of your car accident checklist. Gather images from multiple angles to show exactly where any impact occurred. These images can help our claims representative determine who's at fault in the accident.
3. Complete the Vehicle Damage Report
Complete and submit the vehicle damage report, with all the necessary information, pictures, police report, drawings, etc. This documentation is essential for reporting claims.2. Move impacted vehicles out of traffic
Environmental Event
Employees will occasionally find damage to their vehicle during their morning vehicle inspection, after adverse weather conditions (such as hail), or from other vehicles in a parking lot (hit and run). These all need to be reported promptly and correctly in order to turn the information over to BHI's Claims Manager for filing.
1. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the incident and any injuries that may have occurred. Let the EHS practitioner know the who, what, when, where, and how if the incident. Let them know that you contacted Emergency Services and that you are preparing to exchange information with the other motorist, if any.
2. Investigate the Damage and Take Pictures
While the police report provides official documentation of the crash, always take pictures of the damage to our vehicle, as well as pictures of any other vehicles involved as a part of your car accident checklist. Gather images from multiple angles to show exactly where any impact occurred. These images can help our claims representative determine who's at fault in the accident.
3. Complete the Vehicle Damage Report
Complete and submit the vehicle damage report, with all the necessary information, pictures, police report, drawings, etc. This documentation is essential for reporting claims.2. Move impacted vehicles out of traffic
Theft or Other Physical Security
Employees will occasionally find damage to their vehicle during their morning vehicle inspection, after adverse weather conditions (such as hail), or from other vehicles in a parking lot (hit and run). These all need to be reported promptly and correctly in order to turn the information over to BHI's Claims Manager for filing.
1. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the incident and any injuries that may have occurred. Let the EHS practitioner know the who, what, when, where, and how if the incident. Let them know that you contacted Emergency Services and that you are preparing to exchange information with the other motorist, if any.
2. Investigate the Damage and Take Pictures
While the police report provides official documentation of the crash, always take pictures of the damage to our vehicle, as well as pictures of any other vehicles involved as a part of your car accident checklist. Gather images from multiple angles to show exactly where any impact occurred. These images can help our claims representative determine who's at fault in the accident.
3. Complete the Vehicle Damage Report
Complete and submit the vehicle damage report, with all the necessary information, pictures, police report, drawings, etc. This documentation is essential for reporting claims.2. Move impacted vehicles out of traffic
Public Property Damage Claim
Eliminate the hazards.
Control chemicals.
Deenergize energy sources.
Shoring, if required.
Depressurize, if required.
Cyber or Virtual Security Event
Employees will occasionally find damage to their vehicle during their morning vehicle inspection, after adverse weather conditions (such as hail), or from other vehicles in a parking lot (hit and run). These all need to be reported promptly and correctly in order to turn the information over to BHI's Claims Manager for filing.
1. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the incident and any injuries that may have occurred. Let the EHS practitioner know the who, what, when, where, and how if the incident. Let them know that you contacted Emergency Services and that you are preparing to exchange information with the other motorist, if any.
2. Investigate the Damage and Take Pictures
While the police report provides official documentation of the crash, always take pictures of the damage to our vehicle, as well as pictures of any other vehicles involved as a part of your car accident checklist. Gather images from multiple angles to show exactly where any impact occurred. These images can help our claims representative determine who's at fault in the accident.
3. Complete the Vehicle Damage Report
Complete and submit the vehicle damage report, with all the necessary information, pictures, police report, drawings, etc. This documentation is essential for reporting claims.2. Move impacted vehicles out of traffic
Non-workplace Injury/Illness
Employees will occasionally find damage to their vehicle during their morning vehicle inspection, after adverse weather conditions (such as hail), or from other vehicles in a parking lot (hit and run). These all need to be reported promptly and correctly in order to turn the information over to BHI's Claims Manager for filing.
1. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the incident and any injuries that may have occurred. Let the EHS practitioner know the who, what, when, where, and how if the incident. Let them know that you contacted Emergency Services and that you are preparing to exchange information with the other motorist, if any.
2. Investigate the Damage and Take Pictures
While the police report provides official documentation of the crash, always take pictures of the damage to our vehicle, as well as pictures of any other vehicles involved as a part of your car accident checklist. Gather images from multiple angles to show exactly where any impact occurred. These images can help our claims representative determine who's at fault in the accident.
3. Complete the Vehicle Damage Report
Complete and submit the vehicle damage report, with all the necessary information, pictures, police report, drawings, etc. This documentation is essential for reporting claims.2. Move impacted vehicles out of traffic
Bullying, Harassment, or Discrimination
Employees will occasionally find damage to their vehicle during their morning vehicle inspection, after adverse weather conditions (such as hail), or from other vehicles in a parking lot (hit and run). These all need to be reported promptly and correctly in order to turn the information over to BHI's Claims Manager for filing.
1. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the incident and any injuries that may have occurred. Let the EHS practitioner know the who, what, when, where, and how if the incident. Let them know that you contacted Emergency Services and that you are preparing to exchange information with the other motorist, if any.
2. Investigate the Damage and Take Pictures
While the police report provides official documentation of the crash, always take pictures of the damage to our vehicle, as well as pictures of any other vehicles involved as a part of your car accident checklist. Gather images from multiple angles to show exactly where any impact occurred. These images can help our claims representative determine who's at fault in the accident.
3. Complete the Vehicle Damage Report
Complete and submit the vehicle damage report, with all the necessary information, pictures, police report, drawings, etc. This documentation is essential for reporting claims.2. Move impacted vehicles out of traffic
Suicide Ideation or Mental Health Issue
Employees will occasionally find damage to their vehicle during their morning vehicle inspection, after adverse weather conditions (such as hail), or from other vehicles in a parking lot (hit and run). These all need to be reported promptly and correctly in order to turn the information over to BHI's Claims Manager for filing.
1. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the incident and any injuries that may have occurred. Let the EHS practitioner know the who, what, when, where, and how if the incident. Let them know that you contacted Emergency Services and that you are preparing to exchange information with the other motorist, if any.
2. Investigate the Damage and Take Pictures
While the police report provides official documentation of the crash, always take pictures of the damage to our vehicle, as well as pictures of any other vehicles involved as a part of your car accident checklist. Gather images from multiple angles to show exactly where any impact occurred. These images can help our claims representative determine who's at fault in the accident.
3. Complete the Vehicle Damage Report
Complete and submit the vehicle damage report, with all the necessary information, pictures, police report, drawings, etc. This documentation is essential for reporting claims.2. Move impacted vehicles out of traffic
Workplace Violence
Employees will occasionally find damage to their vehicle during their morning vehicle inspection, after adverse weather conditions (such as hail), or from other vehicles in a parking lot (hit and run). These all need to be reported promptly and correctly in order to turn the information over to BHI's Claims Manager for filing.
1. Contact your EHS Tech, EHS Manager, or Division EHS Manager
Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the incident and any injuries that may have occurred. Let the EHS practitioner know the who, what, when, where, and how if the incident. Let them know that you contacted Emergency Services and that you are preparing to exchange information with the other motorist, if any.
2. Investigate the Damage and Take Pictures
While the police report provides official documentation of the crash, always take pictures of the damage to our vehicle, as well as pictures of any other vehicles involved as a part of your car accident checklist. Gather images from multiple angles to show exactly where any impact occurred. These images can help our claims representative determine who's at fault in the accident.
3. Complete the Vehicle Damage Report
Complete and submit the vehicle damage report, with all the necessary information, pictures, police report, drawings, etc. This documentation is essential for reporting claims.2. Move impacted vehicles out of traffic
Step 3: Incident Document Control
***The Supervisor of the employee who was responsible for the event or who was injured must complete the report.
***BHI has zero tolerance for fraudulent Workers’ Compensation claims. All suspicious claims will be investigated, and all evidence of criminal wrongdoing (fraudulent claims) turned over to the District Attorney’s (DA’s) office for prosecution.
Step 1: Complete the Appropriate Form(s) - use the drop down for instructions
After you submit the First Report of an Incident Form, you will use that information to complete the required Incident Report. Click the appropriate blue button below to access the appropriate incident form(s). Complete the form with the help of the responsible employee and gather other necessary documents to be submitted in step 3.
Injuries sustained due to work related events
Employee Injury Illness Report or;
Refusal of Medical Treatment
Damage to property, equipment, trailers, material, tools etc.
Property Equipment Damage
Contact with or Damage to subsurface or overhead utilities such as gas, electric, water, telephone, sewer, etc. this included contact with conduit protecting utilities whether damage to the utility occurred.
Utility Strike Report
Damage to BHI vehicles occurred during the normal course of work or stationary.
Vehicle Damage Report
Occasionally incidents occur that do not result in injury or damage. These are also not considered a near miss because an event occurred. Example. Employee fell off a ladder, but did not sustain an injury versus an employee almost fell off a ladder. This could also include significant violations of safety policy.
Incident Report (non-injury/non-damage.)
Employee or members of the public witnessed an incident occur.
Witness Statement - BHI (this is for BHI Employees)
Witness Statement - Public (this is for those not employed at BHI who may have witnessed the event)
Step 2: Report and Document Submissions
FIRST REPORT OF AN INCIDENT
Any event caused by internal sources are to provide an initial report of the incident using the google form below.
Click the button or click here to access the reporting form. This report tells us the Who, What, When, Where, Why of the event to ensure that everyone who needs informed on the injury is initially on the same page, with the same information.
FIRST REPORT OF A BUSINESS IMPACT EVENT
Any events that occur on our jobsites that were not caused by BHI employees are to be reported using the First Report of Business Impact Event form. These are events such as floods, fires, motor vehicle incidents, theft (when all security measures were performed), and other events caused by other contractors, systems, or the general public.
The same paper forms may be relevant for both types of reporting.
Choose the option that best fits the incident you are reporting and select the blue button below the graphic.
1. Click on Incident Report Submissions to submit all documentation related to the incident.
2. Complete the general information and select which report you are submitting
At-fault Incident
Not At-fault Incident
Subcontractor Incident
Critical Near Miss
Minor Injury (***NEW - All abrasions, bruises, scrapes, and minor lacerations get reported here)
This option is for 2024. It will be a single form for incident submissions. This is where supervisors will submit all incident documentation.
** If you are reporting an incident that occurred in 2023, please click here and be sure to include a late report affidavit.
Step 3: Incident Investigation Tools
Incident investigations are a team effort and require the help and facilitation of EHS Practitioners.
The Director of EHS will determine if a formal investigation needs to be completed.
If a formal investigation is required, the immediate supervisor, with the help of the on-site safety specialist or manager, or the Division EHS Manager will download and complete the "Incident Investigation Report."
A Root Cause Analysis will follow the investigation. This is a formal meeting with everyone from the employee to the COO within that division. The "Multi Causation Factors/RCA" form will be used during that meeting to dive into the facts of the investigation.
A formal "Letter to the Client" will be written by the Divison EHS Manager and reviewed by the Project Director and the Director of EHS prior to it being sent to the client.
The Divison EHS Manager or his designee will complete the "Lessons Learned" report and send it to the Director of EHS for final review and company-wide distribution.