Occasionally, employees may encounter a near miss—an incident that had the potential to cause harm but did not result in an injury or damage. Although no one was hurt, reporting near misses is essential for improving safety and preventing future incidents.

1. Notify Your EHS Representative
   Contact your EHS Tech, EHS Manager, or Division EHS Manager within your reporting chain to inform them of the near miss. Provide details of who was involved, what occurred, when and where it happened, and how the event unfolded. 

2. Complete the Near Miss Report
   This form should be submitted by the individual involved, their supervisor, or an EHS representative once the incident is reported. Make sure to classify the near miss appropriately as either General, Significant, or Environmental, and specify the type of near miss. This report will be documented in the near miss log for the year and will contribute to enhancing safety measures.

Employees occasionally experience minor injuries, such as scratches, abrasions, or splinters, that may require minimal or no first aid. These minor incidents often go unreported because they seem insignificant. However, promptly reporting all injuries, no matter how small, helps us ensure the proper documentation and care, should further treatment become necessary.

1. Notify Your EHS Representative
   Contact your designated EHS Tech, EHS Manager, or Division EHS Manager within your reporting chain to inform them of the minor injury. Provide them with a clear account of who was involved, what occurred, when and where it happened, and how the injury took place. The only form required is the Injury Report in EHS Insight, which helps meet BHI's reporting standards, provides first aid guidance, and ensures that, if the injury escalates, the employee receives appropriate care.

2. Complete the Minor Injury Report
   This form should be completed by the injured employee, their supervisor, or the EHS representative after the injury is reported. The report will be logged on the minor injury record for the year of occurrence. Ensure that the injury classification is accurately recorded as a "minor injury" to maintain consistency in reporting and follow-up.

A non-emergency workplace injury/illness doesn’t require urgent medical attention. However, prompt and precise handling of these injuries ensures employee well-being, identifies potential hazards, and supports preventive actions to maintain a safe work environment. 

Secure the Scene (if applicable)
If there is an immediate risk to others or the environment, secure the area to prevent further harm. This may include cordoning off the scene, deactivating equipment, or isolating hazardous materials until safety personnel arrive.

Ensure Immediate Care for the Individual
Assess the injured or ill employee’s condition and provide any necessary first aid. If additional medical attention is needed, assist the employee in accessing appropriate healthcare and ensure they are comfortable and safe until further care is available.

Notify Safety Personnel
Once the scene is secured and immediate care is provided, contact your EHS Tech, EHS Manager, or Division EHS Manager within your reporting chain. The EHS director will evaluate the situation and may contact AXIOM or similar resources for coordinated case management if necessary.

Complete the Injury/Illness Report
Report the injury or illness in EHS Insight. This report should be submitted by the injured employee, their supervisor, or an EHS representative. Provide comprehensive details, including the nature of the incident, conditions leading to it, and any witness accounts. Ensure that the injury classification is accurately recorded as a "general injury" to maintain consistency in reporting and follow-up.

Conduct an Investigation and Assign Corrective Actions
EHS personnel and Operations leadership will investigate the incident to identify root causes and contributing factors. Based on the findings, corrective actions may be assigned to prevent future occurrences, supporting a safer workplace environment. At BHI we hold each other accountable and we learn from our mistakes. 

A serious or emergency workplace injury involves harm requiring immediate medical attention due to the severity or life-threatening nature of the incident. Swift response is essential to ensure the employee's safety, stabilize the situation, and initiate proper reporting and investigation to prevent recurrence and uphold workplace safety standards.

1. Secure the Scene
   Prevent access to the area to protect others from harm and preserve the scene for investigation. This step is critical in emergency situations to maintain safety and capture the circumstances surrounding the incident.

2. Ensure Immediate Medical Assistance
   Immediately call 911. Employees are encouraged but not obligated to administer first aid if safe and qualified to do so, and to stay with the injured person until emergency personnel arrive.

3. Notify Safety Personnel
   Once the scene is secure, contact your EHS Tech, EHS Manager, or Division EHS Manager within your reporting chain. They will coordinate with emergency responders and begin documentation.

4. Complete the Incident Report
   Document the injury in EHS Insight, ensuring all necessary details are included. This report should be submitted by an EHS representative or a supervisor and provide a full account of the incident, including witness statements (attached to the report as a PDF). Ensure that the injury classification is accurately recorded as a "severe injury" to maintain consistency in reporting and follow-up.

5. Conduct an Investigation and Implement Corrective Actions
   EHS representatives will investigate the incident thoroughly, identifying root causes and any contributing factors. Based on findings, corrective actions are assigned to reduce the risk of similar incidents in the future.

1. Stay calm & check for injuries

Make sure you and your passengers are safe and uninjured. If there's another vehicle involved in the accident, check to make sure that the driver and any passengers are OK too. Accidents are stressful, but keeping a calm, normal demeanor will help you stay in control of the situation.

2. Move impacted vehicles out of traffic

If your car is drivable, move it to the side of the road or as far away from traffic as possible while still remaining at the scene of the accident. Warn oncoming traffic using your hazard lights and/or setting up road flares. If there is minimal traffic and it is safe to remain where you are at, do not move your vehicle. Secure the scene and preserve the evidence as much as possible. 

3. Call the police to report the accident

• Dial 911 and wait for the police to arrive.

• Answers any questions so the police officer can file a police report.

• Provide driver’s license and insurance information.

• Tell the police exactly what happened and stick with the facts.

• Ask for the name and badge number of all officers you engage with.

• Request a copy of the police report for our insurance company.

If the police can't get to the scene or aren't dispatched, exchange information with the other driver. You can usually file a report yourself at your local police station or department of motor vehicles instead.

4. Contact your EHS Tech, EHS Manager, or Division EHS Manager

Call your EHS Tech, EHS Manager, or Division EHS Manager (whoever is in your reporting chain) to inform them of the incident and any injuries that may have occurred. Let the EHS practitioner know the who, what, when, where, and how if the incident. Let them know that you contacted Emergency Services and that you are preparing to exchange information with the other motorist, if any. 

5. Exchange info & take pictures

While the police report provides official documentation of the crash, always take pictures of the damage to our vehicle, as well as pictures of any other vehicles involved as a part of your car accident checklist. Gather images from multiple angles to show exactly where any impact occurred. These images can help our claims representative determine who's at fault in the accident.

6. Complete the Vehicle Damage Report

Complete and submit the vehicle damage report, with all the necessary information, pictures, police report, drawings, etc. This documentation is essential for reporting claims. 

Be sure to get the name, address, phone number, and insurance information of the other driver. If possible, swap other information such as car makes and models, driver's license numbers, and license plate numbers. If there are third-party witnesses at the scene, politely ask for their contact information. 

This report is to be completed on EHS Insight, with "Asset" selected as the Incident Consequence by the Responsible Employee, Supervisor, or EHS Rep. Be sure to add an asset for each motor vehicle that is damaged. This will ensure the information of each damaged vehicle is logged for insurance and claims purposes. 

Employees occasionally discover vehicle damage during their morning inspection, after adverse weather conditions (such as hail), or from a parking lot hit-and-run. Promptly and accurately reporting this type of damage is essential to ensure it reaches BHI’s Claims Manager for filing and necessary follow-up.

1. Contact Your EHS Representative
   Notify your EHS Tech, EHS Manager, or Division EHS Manager in your reporting chain. Share the details of the incident, including when and where the damage was discovered and any possible contributing factors. The EHS representative will assist in documenting the information and coordinating with the Claims Manager if needed.

2. Determine the Need for a Police Report
   If the damage appears to be from an incident involving another vehicle (e.g., a hit-and-run in a parking lot) or if you suspect vandalism, contact local law enforcement to obtain a police report. This report provides official documentation that may be required for insurance claims.

3. Investigate the Damage and Take Pictures
   Take clear photos of the vehicle damage from multiple angles to document its extent and location. If the damage is weather-related (such as hail), capture surrounding conditions if relevant. These images help the Claims Manager assess the situation and support the claim process.

4. Complete the Vehicle Damage Report in EHS Insight
   Fill out the Vehicle Damage Report in EHS Insight, including all pertinent information such as photos, police report (if applicable), and any additional notes on the circumstances. Select "Asset" as the Incident Consequence, and submit the report. This documentation is critical for claim filing and maintaining vehicle records.

5. Log Damage on the Next LVF Inspection
   Record the damage on your daily LVF inspection form to ensure accurate tracking and facilitate any necessary repairs. Coordination with the fleet team will ensure the vehicle is safe and operational.

In cases where equipment or property damage occurs, promptly reporting and documenting the incident ensures proper assessment, repair coordination, and record-keeping. All equipment or property damage should be classified as "Asset" damage in the incident consequence section.

1. Assess and Secure the Area
   Begin by assessing the extent of the damage and ensuring the area is safe. If the damage presents any immediate hazards (e.g., broken equipment, electrical issues), take necessary precautions to secure the area and prevent further incidents.

2. Notify Your EHS Representative
   Contact your EHS Tech, EHS Manager, or Division EHS Manager within your reporting chain. Share details on the who, what, when, where, and how of the incident to assist in documenting and coordinating next steps with relevant teams.

3. Document the Damage
   Take photos of the damaged equipment or property from multiple angles to provide a clear view of the extent and location of the damage. Include surrounding context if it helps clarify how the damage may have occurred. This visual documentation supports claim processing and repair coordination.

4. Complete the Equipment/Property Damage Report in EHS Insight
   Submit a detailed report in EHS Insight, selecting "Asset" as the Incident Consequence. Include all relevant details, photos, and any additional notes on the incident to ensure comprehensive documentation. This report is essential for claims, record-keeping, and implementing preventive measures. Be sure to add an asset for each piece of equipment or property damaged. 

5. Log the Damage on Routine Inspections
   Ensure the damage is recorded on routine equipment or property inspection logs to track repairs and maintain an accurate record of the item's condition. This helps verify that equipment and property are restored and safe for continued use.

6. Coordinate with Maintenance or Fleet (if applicable)
   If the damage involves equipment or vehicles that require immediate repair or removal from service, coordination with the fleet team will follow shortly. They will coordinate necessary repairs and ensure that the damaged item is safely managed. It is often the responsibility of the responsible employee and their supervisor to begin obtaining estimates for fleet maintenance and repair after an incident occurs. 

Utility strikes involve contact with underground or overhead utilities such as power lines, gas lines, water pipes, or communication cables. Proper response is crucial to ensure safety, prevent further damage, and document the incident accurately. 

1. Ensure Immediate Safety and Evacuate if Necessary
   Evaluate the situation to determine if an immediate evacuation is required, especially for gas line strikes or situations where hazardous materials may be released. If lives are in danger, call 911. If power lines are struck, do not exit the equipment immediately. In this case:

   • Stay Inside the equipment unless there is an immediate hazard, such as fire.

   • Call 911 if necessary, and inform emergency responders of the power line contact.

   • If exiting is absolutely necessary, jump clear without touching the equipment and ground at the same time, then shuffle away with small steps to minimize the risk of electric shock. Keeping calm and taking these steps can prevent further injury.

2. Notify Appropriate Authorities and Internal Contacts
   For utility strikes, call and report the incident to local utility providers or authorities as required. Provide clear details about the utility affected and location. Then, contact your EHS Tech, EHS Manager, or Division EHS Manager to report the incident, detailing the who, what, when, where, and how.

3. Document the Damage
   Take clear photos of the strike area and any visible damage to the utility or surrounding area. This visual documentation supports claim filing, repair coordination, and ensures a thorough record of the incident.

4. Complete the Utility Strike Report in EHS Insight
   Report the utility strike in EHS Insight, selecting "Asset" as the Incident Consequence and "Utility" as the asset type. Complete all asset damage fields carefully to meet DPI requirements, including details on the utility affected, type of strike, and any environmental or property impact. Accurate reporting helps ensure compliance and thorough record-keeping.

5. Coordinate with Utility Providers and Schedule Repairs
   Work with utility providers to assess and repair any damage to the affected lines. BHI may coordinate with these providers for follow-up, repairs, or additional evaluations.

6. Repeat DPI CGA Training if Applicable
   If the utility struck was previously marked, shown on plans, and identified, the employee may be required to repeat DPI CGA (Common Ground Alliance) training. This retraining helps reinforce safety protocols and prevent future line strikes.

Environmental events involve incidents where hazardous materials, pollutants, or other substances are released, potentially causing harm to the environment. Prompt reporting and documentation are essential to assess and mitigate environmental impact.

1. Ensure Immediate Safety and Contain the Release (if possible)
   Begin by assessing the area for safety. If safe to do so, contain the release to prevent further spread (e.g., using spill kits or absorbents). Evacuate the area if there is a risk to personnel or if the material poses an immediate hazard. Contact emergency services (911) if necessary.

2. Notify Your EHS Representative and Relevant Authorities
   Contact your EHS Tech, EHS Manager, or Division EHS Manager to report the incident. Provide details about the type of material released, approximate quantity, and location. The EHS team may need to notify local environmental agencies or authorities depending on the severity and type of material involved, as per regulatory requirements.

3. Record Details of the Environmental Damage
   Document the event thoroughly, including the type of material released, the estimated volume, and affected areas (soil, water, air). Take photos of the impacted area, capture images of any containment efforts, and note weather conditions if they contributed to the spread or containment of the release.

4. Complete the Environmental Incident Report in EHS Insight
   Submit a detailed report in EHS Insight, selecting "Environmental" as the Incident Consequence type. Be diligent in filling out all fields related to the type and amount of material, containment measures, and any impact to surrounding environments (e.g., waterways, vegetation). Accurate reporting is essential for compliance and future preventive measures.

5. Coordinate Clean-Up and Remediation Efforts
   Work with the EHS team to initiate clean-up and remediation as required. This may include collaborating with third-party environmental specialists or waste management teams to safely dispose of hazardous materials and restore affected areas.

6. Evaluate and Implement Preventive Measures
   Following the incident, assess what preventive actions can be taken to avoid recurrence. Update any relevant procedures, and consider additional training or resources if needed to strengthen environmental safety.

Theft or security-related incidents can pose risks to personnel, property, and operations. Promptly reporting, mitigating risks, and documenting these incidents are essential for maintaining safety and addressing potential vulnerabilities.

1. Ensure Immediate Safety and De-Escalate if Possible
   If the situation involves a confrontation, prioritize personal safety. Use de-escalation techniques as appropriate, keeping a calm demeanor and avoiding actions that may escalate tension. If there is no immediate threat, secure the area to prevent further loss or access to valuable assets.

2. Contact 911 if Necessary
   For incidents involving criminal activity, significant theft, or potential threats to personal safety, call 911 immediately. Provide clear information to the authorities about the location, type of incident, and any individuals involved. Follow instructions from law enforcement and remain available for questions or further assistance.

3. Notify the Director of Risk and Security
   Inform the Director of Risk and Security or their designated representative about the incident. Provide details on what occurred, when, and where, as well as any preliminary actions taken. The Director or delegate will coordinate any further investigation, support law enforcement, and determine internal follow-up actions as necessary.

4. Document the Incident and Secure Evidence
   If safe to do so, gather information and photos related to the incident. Document any visible evidence of theft or damage, including affected areas, missing items, and any relevant surroundings. This documentation aids both internal and law enforcement investigations.

5. Complete the Security Incident Report in EHS Insight
   Submit a detailed report in EHS Insight, selecting "Security" as the Incident Consequence type. Include all pertinent information, including a description of the incident, actions taken, and supporting photos. Comprehensive documentation supports record-keeping, claims, and security improvements.

6. Review and Implement Preventive Security Measures
   After the incident, work with the Director of Risk and Security to evaluate potential security gaps and reinforce preventive measures. This may include updating security protocols, enhancing training, or installing additional physical security features where needed.

In cases where company operations result in damage to public property—such as roads, sidewalks, or other community-owned assets—prompt and accurate reporting is essential for coordinating repairs and maintaining good public relations. All public property damage claims should be reported to EHS and recorded in EHS Insight as an "Asset" incident consequence.

1. Ensure Immediate Safety and Assess the Damage
   Begin by ensuring the area is safe for employees, the public, and surrounding property. Evaluate the extent of the damage to determine if immediate containment or barriers are needed to prevent further harm or disruption.

2. Notify Your EHS Representative
   Contact your EHS Tech, EHS Manager, or Division EHS Manager within your reporting chain. Provide specific details about the incident, including the location, type of public property affected, and any preliminary actions taken to secure the area. EHS will help coordinate any necessary follow-up with the claims manager and relevant public entities.

3. Document the Damage Thoroughly
   Take photos from multiple angles to capture the extent and specifics of the damage. Include contextual photos showing the surrounding area to give a clear understanding of the impact. This documentation is essential for the claim process and any repairs that may follow.

4. Complete the Property Damage Report in EHS Insight
   Submit a report in EHS Insight, selecting "Asset" as the Incident Consequence type. Be diligent in completing all fields related to the type of asset damaged, details of the incident, and any immediate measures taken. This report supports claim processing, record-keeping, and corrective actions.

5. Coordinate with Public Entities for Repairs
   Work with claims and any relevant public entities to coordinate repair efforts. Depending on the property affected, this may involve local government departments or utility providers to restore the property to its original state.

6. Review and Implement Preventive Measures
   After addressing the immediate incident, work with EHS to evaluate the circumstances that led to the damage and implement preventive measures. This may include updating procedures, employee training, or additional safety barriers to prevent similar incidents in the future.

Cyber and virtual security incidents, such as unauthorized access, data breaches, or phishing attacks, can compromise sensitive information and disrupt operations. Prompt reporting and mitigation are essential to protect company data and minimize risks. All cyber and virtual security events should be reported to IT and documented in EHS Insight with "Security" as the incident consequence type.

1. Identify and Isolate the Incident
   As soon as a cyber security issue is detected, immediately stop any activity that could exacerbate the risk. For example, disconnect affected devices from the network, avoid interacting with suspicious files or links, and alert team members to prevent further access.

2. Notify the Director of IT
   Contact the Director of IT to report the incident. Share details such as the type of incident (e.g., phishing attempt, unauthorized access, or malware detection), the affected systems, and any initial steps taken to contain the risk. The Director of IT will coordinate with the Cyber Security Systems Administrator to assess and mitigate the threat.

3. Preserve Evidence
   Avoid deleting any suspicious files, emails, or logs associated with the incident. Preserve all evidence, including screenshots or records of suspicious activities, to support investigation and analysis. This documentation is vital for identifying the cause and implementing corrective actions.

4. Complete the Cyber Security Incident Report in EHS Insight
   Submit a report in EHS Insight, selecting "Security" as the Incident Consequence type. Provide all relevant information, including a description of the event, any systems or data affected, and initial containment actions. This record supports compliance, response planning, and future preventive measures.

5. Coordinate with IT on Risk Mitigation and System Restoration
   Work with the IT team as they implement security measures to contain and mitigate the risk. The Cyber Security Systems Administrator will guide any further actions needed, such as changing passwords, restoring systems, or updating software, to secure the network and protect data.

6. Implement Preventive Measures and Complete Any Required Training
   After the incident, collaborate with IT to implement preventive measures, such as updating software, enhancing firewall settings, or rolling out additional training for employees on cyber security best practices. Where necessary, ensure that employees involved complete refresher training to reinforce secure practice

Workplace violence can take many forms, including verbal threats, physical confrontations, or other aggressive behaviors that threaten the safety and well-being of employees. Swift action is essential to protect those involved and maintain a safe workplace. Incidents of workplace violence should be reported to HR and/or the Director of Risk and Security as appropriate to coordinate follow-up actions.

1. Ensure Immediate Safety and De-Escalate if Possible
   If a violent or potentially violent situation arises, prioritize immediate safety. Move away from the area if possible, and encourage others to do the same. If it’s safe, attempt to de-escalate the situation by staying calm and avoiding confrontational language or behavior.

2. Call 911 if Necessary
   For situations involving immediate threats to personal safety or physical violence, call 911 immediately. Provide clear information to dispatch about the location, nature of the incident, and any individuals involved. Wait for emergency responders to arrive, if possible, and remain available for further assistance.

3. Notify HR and the Director of Risk and Security
   After ensuring immediate safety and, if necessary, notifying emergency services, report the incident to HR and/or the Director of Risk and Security. They will initiate an internal response to assess the situation, provide support, and coordinate any necessary actions.

4. Document the Incident
   Document specific details of the incident, including any aggressive behaviors, statements made, and actions taken. Include dates, times, locations, and names of those involved or witnessing the incident. This documentation will assist HR and security in investigating and addressing the situation.

5. Complete a Security Incident Report in EHS Insight
   Submit a detailed report in EHS Insight, selecting "Security" as the Incident Consequence type. This report should contain all relevant information to ensure comprehensive documentation and support for follow-up actions.

6. Follow Up with HR and Security for Support and Prevention
   HR and the Director of Risk and Security will work to address any immediate and ongoing safety needs for affected employees. They may also implement preventive measures, such as providing conflict resolution training, enhancing security protocols, or organizing additional support resources to help prevent future incidents.