Operations

Structure of the Industry & Roles

The field of operations and logistics focuses on making sure that the right amount and quality of materials and goods are produced and delivered to the correct recipients according to schedule. Businesses that are involved in transportation, production, shipping, distribution, and warehousing require operations and logistics help to ensure work processes flow smoothly.

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Industry Outlook

Growth in the operations and logistics field will vary in the coming years depending on the industry. The Bureau of Labor Statistics (BLS) predicts slow growth in the manufacturing industry and in transportation and warehousing through 2024.

More opportunities are projected for workers in the wholesale trade sector, which will have .5 percent annual employment growth through 2024. The increase of output in the economy will contribute to the increased need for wholesale services. The wholesale trade services sector is part of the supply chain of manufacturing, retail trade, health care, social assistance, and other sectors.

Operations and logistics professionals who work in management, scientific, and technical consulting services will have good job prospects the next few years. According to the BLS, the professional and business services sector is among the top 20 fastest growing industries in the United States. The management, scientific, and technical consulting services sector is projected to have 2.4 percent annual growth through 2024 and is ranked the sixth fastest growing industry.

Management occupations will have 6 percent employment growth through 2024, as predicted by the Department of Labor. General and operations managers will have 7 percent employment growth in that same timeframe. The states with the highest level of employment of general and operations managers are California, Texas, New York, Illinois, and Georgia.

Buyers and purchasing agents will have only 2 percent employment growth through 2024, which is slower than the average. Companies will still need buyers and purchasing agents to purchase goods and services for their business operations, but the growth of outsourcing this type of work will limit employment opportunities. Another trend that is negatively impacting the employment of buyers and purchasing agents, as well as purchasing managers, is the growing popularity of hiring third-parties for market research and supplier assessment.


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Entry Level Career Ideas/Job Titles 

Operations Management is a versatile field with a variety of entry-level positions available across many industries. Graduates with a degree in Operations Management or a similar field can pursue careers in manufacturing, logistics, supply chain management, service operations, and more. Here are some good entry-level careers for operations majors:


Operations Analyst - Analyzing data and workflows to improve processes within an organization.


Supply Chain Coordinator - Managing and overseeing the supply chain aspects of a company, ensuring materials and products are procured, produced, and delivered efficiently.


Inventory Analyst/Manager - Monitoring and managing inventory levels, ordering supplies, and analyzing inventory data to improve efficiency.


Production Planner/Scheduler - Planning and scheduling production runs to maximize efficiency and minimize costs.


Logistics Coordinator - Coordinating transportation, scheduling shipments, and managing the flow of goods.


Quality Assurance Coordinator - Ensuring that products meet certain thresholds of acceptability.


Purchasing Agent - Procuring materials and services for an organization, negotiating contracts, and managing supplier relationships.


Operations Coordinator - Overseeing various operational aspects of a company, often including staffing, scheduling, and process management.


Process Improvement Specialist - Implementing lean methodologies and continuous improvement strategies to enhance operational efficiency.


Customer Service Manager - Managing a team of customer service representatives and ensuring high levels of customer satisfaction.


Warehouse Supervisor - Overseeing the receipt, storage, and dispatch of goods in a warehouse setting.


Project Coordinator - Assisting in planning, execution, and completion of projects, often liaising between different departments.


Business Analyst - Using data analytics to assess processes, determine requirements, and deliver data-driven recommendations and reports to executives and stakeholders.


Management Trainee/Graduate Trainee Programs - Many large corporations have rotational programs designed to give graduates exposure to various departments within the company.


Sales Operations Analyst - Supporting a sales team by managing the systems and processes needed to ensure effective selling.

Logistician

Logisticians analyze and coordinate the supply chain of companies, managing a products life cycle, starting at the point of acquisition through to distribution and final delivery. They review the logistical functions of businesses, such as procurement, inventory management, and supply chain management and planning systems, and make recommendations for improvements. Logisticians oversee purchasing, transportation, inventory, and warehousing. Their work may involve directing the movement of goods, people, or supplies; this could include common consumer goods or military personnel and supplies.


Transportation, Storage and Distribution Managers

Their main tasks are to plan, direct, and coordinate transportation, storage, and/or distribution activities according to organizational policies and in compliance with government regulations and laws. The industries that employ the largest number of logistics, transportation, storage, and distribution managers are warehousing and storage; various companies and enterprises; general freight trucking; federal executive branch; and rail transportation. 


Industrial Production Managers

Industrial production managers manage the daily operations of manufacturing plants. They oversee the plant’s workers and work processes. They decide how to use workers as effectively as possible to streamline production, always with attention to staying on schedule and within budget. Industrial production managers work closely with managers in other departments, such as the procurement department, which orders and buys materials that the production department uses. They also coordinate work with sales, warehousing, and the research and design departments. The manufacturing industries that employ the most industrial production managers are motor vehicle parts manufacturing, plastics product manufacturing, and navigation and electromedical instruments manufacturing, and pharmaceutical and medicine manufacturing. 

Purchasing Managers

Purchasing managers coordinate purchasing activities for wholesale trade, retail, or organizations. They plan and direct the buying of materials, products, equipment, supplies, or services. They hire, supervise, and train staff, and also oversee the work of buyers and purchasing agents. Purchasing managers also interview and select vendors and suppliers, visiting plants and distribution centers to find the best products, services, and prices for the organization they are working for. They negotiate contracts with suppliers and monitor the business processes to make sure the terms of the contract are met. Purchasing managers stay informed of their organization’s sales records and inventories of current stock. The job also entails identifying foreign suppliers, and keeping up to date on changes that could affect supply and demand of products and materials. 

Buyers and Purchasing Agents

Buyers and purchasing agents buy products and services that organizations use or resell. They work closely with purchasing managers. They evaluate suppliers based on price, quality, and delivery speed of products and services. They visit plants and distribution centers to see the products and have a better understanding of how the business operates. They maintain records of purchases, deliveries, product performance, and inventories.  

Listen to Joe Kelly at Under Armour

Learn more about Joe's career in the sports apparel industry with Under Armour.

Talk to More Alumni

See where other Operations Management concentrators landed. Here are a few people you can try reaching out to on LinkedIn. BC login required.