Resources for Faculty and Students

Students are expected to act with honesty and comply with the university’s Student Academic Integrity Policy. Failure to do so may result in sanctions, such as grade penalties, suspension, or expulsion from the university. Violations of academic integrity include actions such as cheating, plagiarizing, falsifying information, or assisting others with such activities. 

Should you suspect a student of a possible violation of ASU's Student Academic Integrity Policy, review the College of Liberal Arts and Sciences' policies to determine appropriate courses of action. Instructors must follow the steps in the policy prior to issuing any sort of penalty. 

Academic Integrity Resources 

ASU Online students are provided with a full range of academic support through ASU Online and the Department of English. Information about some services are provided through a link within your Canvas classroom and through ASU Online Resources and ASU's Online Tutoring site.  Additionally, should a student request any specific learning accommodations, or you suspect a student might benefit from accommodations due to a disability, please visit ASU's Disability Resource Center for more information.

ASU Online provides students with advising and academic coaching:

Enrollment Coaches – advise prospective students on programs and the application process. 

Success Coaches – advise current students

Contact information for students: gradenrollment@asuonline.asu.edu or 1-877-326-6744

The Department of English also provides advising to ASU Online students:

Graduate Students:

• • • Edith Vélez Bermúdez - Student Support Specialist and Adviser for MA in English Online

    • Matthew Prior – Lead Adviser for MTESOL (Program Director)

    • Julia Himberg – Lead Adviser for MAS (Program Director)

 Contact information for students: englishgradadvising@asu.edu  or 480-965-3194

Undergraduate Students:

• • • Linda Sullivan - Associate Director of Academic Services

Faculty may have questions about how to integrate digital resources such as streaming media and images, and even print resources and other materials into their online classrooms. ASU has several policies in accordance with various laws regarding the use of such materials. Please see the following resources for information on how sources can be utilized and how you can freely obtained authorized images to incorporate into your classroom materials.

 Computer, Internet, and Electronic Communications Information Management Policy

TEACH Act

Copyright law is not always exact and requires professional judgment. ASU Libraries have put together Copyright library guides to assist faculty in making decisions:

Copyright Library Guide

Copyright for Instructors

Complaints about individual assignments are to be discussed with the class instructor, not with the department. Likewise, students should first discuss complaints about a final course grade with the instructor in at least one conference soon after the next term begins—if not sooner. 

If the conference does not resolve the problem in a valid, reasonable manner, students should be directed to contact the Department of English Chair and/or Associate Chair who will form a committee to overhear the complaint. Further details can be found at ASU Policies and Procedures for Appeal  in the Academic Catalog and The College of Liberal Arts and Science's Academic Grievance Procedures.

If you or your students have specific questions about policies related to graduate students in our online programs please refer them to the Graduate Student Handbooks for additional information:

MA English Online Graduate Student Handbook

Department of English Graduate Student Handbook

ASU's Graduate Policies and Procedures

For graduate students in need of writing assistance  ASU's Online Graduate Writing Center specifically serves students enrolled in 500-, 600-, and 700-level classes. Using Adobe Connect, this real-time, appointment-based assistance allows students to meet one-on-one with a graduate writing consultant to receive feedback on their writing projects at any stage in their development and writing process. The center is open Sundays-Thursdays with appointments available between the hours of 2 pm and 10 pm. 

There is also a Library Tutorial designed for graduate students as well. 

For any technology related questions or problems, submit a service ticket, request help, or chat with  the University Technology Office's ASU Experience Center.

Media Help

Online instructors are encouraged to develop presence in their online courses through posting videos. You may wish to post an introductory video, clarification or responses to questions or assignments, or share otherwise engaging materials with the class via short videos. Note: It is not the expectation that instructors create lengthy lecture/instructional videos to accompany the provided course materials. 

See the Media Help Resource for more information on recording videos for your online class. 

Online instructors may also wish to explore the Effective Online Teaching Resource offering tips and tactics for online facilitation.

The needs of online students and evidence-based practices for online education are continually evolving. Below are some resources to  support effective online teaching and for additional training and support.

Effective Online Teaching Recommendations-See this resource for recommendations on effective online course facilitation. 

For Further Reading:

Creating an Effective Online Instructor Presence

Leibold, Nancyruth and Laura Marie Schwarz. “The Art of Giving Online Feedback." Journal of Effective Teaching, vol. 15, no. 1, 2015, p. 34-46.

Martin, Florence, Chuang Wang, and Ayesha Sadaf. “Facilitation Matters: Instructor Perception of Helpfulness of Facilitation Strategies in Online Courses.” Online Learning, vol. 24, no. 1, 2020, p. 28-49.

Florence, Martin and Doris U Bolliger. “Engagement Matters: Student Perceptions on the Importance of Engagement Strategies in the Online Learning Environment.” Online Learning, vol. 22, no.1, 2018, p. 205-222. 

Teach Online: Instructor Presence

Teach Online: Providing Valuable Feedback: What is it and How to Provide it at Scale

Teaching Toolkit: Instructor Presence

Where Can I Learn More?

LearnX: Intro to Canvas

LearnX: Active Learning

Enterprise Technology Learning Experience Resources  and Workshop Calendar

The needs of online students and evidence-based practices for online education are continually evolving. Below are some resources to  support effective online teaching and for additional training and support.

Effective Online Teaching Recommendations-See this resource for recommendations on effective online course facilitation. 

For Further Reading:

Creating an Effective Online Instructor Presence

Leibold, Nancyruth and Laura Marie Schwarz. “The Art of Giving Online Feedback." Journal of Effective Teaching, vol. 15, no. 1, 2015, p. 34-46.

Martin, Florence, Chuang Wang, and Ayesha Sadaf. “Facilitation Matters: Instructor Perception of Helpfulness of Facilitation Strategies in Online Courses.” Online Learning, vol. 24, no. 1, 2020, p. 28-49.

Florence, Martin and Doris U Bolliger. “Engagement Matters: Student Perceptions on the Importance of Engagement Strategies in the Online Learning Environment.” Online Learning, vol. 22, no.1, 2018, p. 205-222. 

Teach Online: Instructor Presence

Teach Online: Providing Valuable Feedback: What is it and How to Provide it at Scale

Teaching Toolkit: Instructor Presence

Where Can I Learn More?

LearnX: Intro to Canvas

LearnX: Active Learning

Enterprise Technology Learning Experience Resources  and Workshop Calendar

The Department of English expects students to exhibit courteous and professional behavior in the online classroom at all times. The Department of English supports a culture of respect in the online learning environment. As communicated in the Graduate Student Online Handbook:

". . . students are expected to treat their peers, faculty, and staff with respect and conduct themselves in a professional manner. Disrespectful behavior on the part of students toward any member of the ASU community will not be tolerated. Students can expect to be treated with courtesy and professionalism, and the same is expected of them. Students are welcome to contact the department with any questions or concerns."

Additional information about student behavior can be accessed in the Student Code of Conduct.

All ASU students and faculty have access to behavioral health and other crisis-related services. ASU Online 360 Life Services is the hub for services for ASU Online students. There is a link to 360 Life Services under resources in every Canvas course. Please remind any student you suspect may be experiencing a personal or behavioral health crisis of the link in the classroom.

Consider sharing  this statement regarding emergency food assistance, with students to assist them in accessing additional resources.