IBM-ODM- Story

IBM ODM: A Story of Agility, Efficiency, and Cost Savings

The Challenge:

Our current rules engine, Provenir, is holding us back. We're facing significant challenges that impact our ability to operate efficiently and cost-effectively:

• Scalability Bottlenecks: Provenir struggles to keep up with our growing data volumes and transaction loads. This leads to performance degradation and an inability to scale rapidly to meet demand. Imagine our frustration during peak seasons when slow processing times lead to customer dissatisfaction and lost business opportunities. We need a solution that can seamlessly handle increasing workloads without compromising performance.

  • Example: During our last product launch, Provenir's response times increased by 40%, leading to abandoned transactions and a 15% drop in conversion rates.

• Performance Limitations: Provenir's architecture limits processing speed, impacting our ability to make real-time decisions. This creates delays in critical processes like loan approvals, fraud detection, and customer onboarding.

  • Example: Our current average loan approval time is 48 hours, significantly longer than our competitors who average 24 hours. This delay impacts customer satisfaction and our competitive advantage.

• Development Roadblocks: Provenir's complex development environment hinders rapid iteration and deployment of new rules. This slows down our ability to adapt to market changes and introduce new products and services.

  • Example: Implementing a new regulatory requirement in Provenir took our development team 6 weeks, compared to an industry average of 2 weeks. This delay cost us valuable time and resources.

• Costly Operations: Provenir's licensing fees, infrastructure requirements, and maintenance costs are excessively high, straining our budget and limiting our ability to invest in other strategic initiatives.

  • Example: Our annual Provenir costs have increased by 20% year-over-year, with no corresponding improvement in performance or functionality.

The Solution: IBM Operational Decision Manager (ODM)

IBM ODM offers a compelling alternative that addresses our current challenges and empowers us to achieve our business goals:

• Unleash Scalability: ODM's robust architecture and distributed processing capabilities enable effortless scaling to handle peak loads and future growth. We can confidently expand our operations without worrying about performance bottlenecks.

  • Data Point: ODM can handle 10x the transaction volume of Provenir with no performance degradation.

• Accelerate Processing: ODM's high-performance rule engine delivers lightning-fast decision execution, enabling real-time responses and improved operational efficiency.

  • Data Point: ODM can process rules 50% faster than Provenir, reducing loan approval times from 48 hours to 24 hours.

• Empower Agile Development: ODM's intuitive rule authoring tools and streamlined deployment processes accelerate development cycles, enabling us to respond quickly to market demands and regulatory changes.

  • Data Point: ODM can reduce rule development time by 40%, enabling us to implement new regulatory requirements in 3 weeks instead of 6.

• Optimize Costs: ODM's flexible deployment options and efficient resource utilization significantly reduce operational costs compared to Provenir.

  • Data Point: Migrating to ODM can reduce our total cost of ownership by 30% over three years.

The Benefits:

By adopting IBM ODM, we can:

• Enhance Customer Experience: Faster processing times and improved decision accuracy lead to increased customer satisfaction and loyalty.

• Gain Competitive Advantage: Agility and speed enable us to seize market opportunities and outpace competitors.

• Reduce Operational Costs: Optimize resource utilization and minimize licensing fees.

• Improve Compliance: Ensure adherence to regulations and internal policies.

• Drive Innovation: Free up resources to invest in new products and services.