Access Control

Visitor and Guest Verification

1. All visitors must check in at the designated security checkpoint or gate (if applicable).

2. Verify the visitor's identity using a government-issued ID or resident confirmation.

3. Ensure that all guests are accompanied by a resident or have prior authorization from management.

Resident Entry

1. Residents should have valid access credentials (e.g., key fob, gate code, or ID).

2. If a resident is locked out, follow the property's lockout policy before granting access.

3. Report any suspicious behavior, such as unauthorized individuals attempting to gain entry.

Vehicle Access and Parking Enforcement

1. Ensure that only authorized vehicles are allowed entry into gated areas.

2. Verify parking permits or visitor passes as required by property management.

3. Monitor for unauthorized or abandoned vehicles and follow towing procedures if necessary.

Deliveries and Service Personnel

1. Confirm delivery personnel identity and verify their purpose on-site.

2. Ensure service workers (e.g., maintenance, contractors) have proper work orders or clearance.

3. Escort high-risk deliveries (e.g., valuable shipments) if required by management.

Restricted Areas and Unauthorized Access

1. Regularly check restricted areas such as maintenance rooms, rooftops, and storage facilities.

2. Challenge and document any unauthorized persons attempting to enter restricted zones.

3. Immediately report security breaches to management and document incidents in the DAR.

Emergency Situations and Evacuations

1. Control access to emergency exits and ensure they remain unobstructed.

2. Restrict unauthorized entry into the property during incidents requiring lockdown procedures.

3. Coordinate with law enforcement and emergency responders as necessary.

Documentation and Reporting

1. Log all visitor and access control activities in the DAR.

2. Note any unauthorized access attempts or security concerns.

3. Communicate any access control issues to management and/or your supervisor promptly.

Visitor & Guest Verification

1. All visitors must check in at the designated security desk or access control point.

2. Require valid identification (e.g., driver's license, company-issued ID).

3. Verify visitor authorization with the tenant or management before granting access.

4. Log entry/exit times.

Employee & Resident Access

1. Employees and residents must display proper identification (e.g., key cards, fobs, or access codes).

2. Ensure only authorized personnel access restricted floors or areas.

3. Monitor entry/exit points to prevent tailgating (unauthorized individuals following behind an authorized person).

Delivery & Vendor Access

1. Confirm deliveries with the recipient before granting access.

2. Require delivery personnel to sign in and provide proper credentials.

3. Escort vendors or contractors to restricted areas if necessary.

Surveillance & Monitoring

1. Actively monitor security cameras for any suspicious activity.

2. Conduct regular patrols of access points, stairwells, and restricted areas.

3. Report and document any security breaches or unauthorized access attempts.

Emergency Access Procedures

1. Ensure emergency exits remain clear and operational.

2. Provide access to emergency responders as needed while maintaining security protocols.

3. Follow established evacuation and lockdown procedures in case of a crisis.