Thomas Parks
Division Chief - Operations Support
The Operations Support Division provides support for all uniformed and civilian members of our combination department. This support ranges from the largest apparatus down to the smallest pin for uniform awards. We assist in the operational readiness provisions for 31 fire stations, Logistics warehouse, Training Academy, FMO, Fire Headquarters, and the Administration building. Although our personnel are crossed trained and diversified enough to assist departmental members with their needs, responsibilities are ultimately divided. Operations Support has expanded during the last year and is now comprised of seven sections: Purchasing, Supply, Medications, Ground Support, Equipment Shop, Air Shop, and Facilities.
-Chief Tom Parks
Purchasing
The unsung heroes of the Logistics division are Jen Aliff and Ashley Messaris. They are responsible for the coordination through local, state, and sometimes national contracts with suppliers and vendors on all procurement the department receives. This includes everything from purchase orders for all Fire Apparatus and our new Fire boats, PPE, tools and equipment, uniforms, station and janitorial supplies, to the smallest consumables. Essentially, if the Anne Arundel County Fire Department buys it or leases it, Jen or Ashley are involved in it! Last year, purchasing created 2041 purchase orders and made 3,162 credit card purchases totaling just over 4.15 million dollars to support Operations and the mission of the Fire Department.
Supply
In close coordination and cooperation with our Purchasing section, the Supply section receives, warehouses, issues and
delivers almost everything a firefighter, fire apparatus, or fire station needs. From uniforms and personal protective
equipment to office and janitorial supplies, medical supplies, heavy tools, and the equipment used on all our apparatus.
New this year will be the ordering, storage, and distribution of all the medications used during emergency medical calls!
Cristina Santillan and Lt. Joshua Pfeiffer led the effort to start the medication supply room aspect of our medical supply inventory. As hospitals have stopped being suppliers, the need to house all EMS medications in a secure area, along with tracking their ordering and distribution for field units and station supply rooms, has arisen. Research into other jurisdictions' procedures, along with working with our internal EMS office, has created an organized supply and distribution program. They are continuing to iron out the nuances and contingencies of being the department's sole EMS medication storage facility.
Cristina Santillan used her previous experience to begin implementing RFID in the supply room operations. The team was trained on the use of tags and the inventory hardware. The goal for the future is to use RFID in the station supply rooms for more efficient cycle counting and more accurate inventory record keeping.
Days were organized to supply Recruit Class 65 with their initial training equipment and then followed up with their field items at the conclusion of the recruit academy. The warehouse was then reorganized to host the CPAT (Candidate Physical Ability Test) for the upcoming Recruit Class 66.
Lt. Pfeiffer worked on uniform and PPE updates to streamline operations and ordering while maintaining a department with safe equipment and a professional appearance. The entire team, from purchasing to storekeepers, provides feedback and continues to assist with this effort.
The front-of-house supply team worked hard to clean up and organize the receiving area and the supply cage to improve inventory control and enhance pride in the work area. They maintain accuracy in receiving and are willing to step out and assist in unplanned tasks that arise on the daily.
Ground Support
Coordinates all related planning, specifications, testing, inspections, and servicing for the department’s entire front-line and reserve fleets. Additional responsibilities include the Equipment shop, which procures, repairs, and services all the equipment necessary to place the vehicle assets in-service to the public. The current fleet consists of:
63 Engines, Pumper Tankers & Mini Pumpers
14 Trucks, Towers, Tower-Ladders, & Quints
58 Transport Units
9 Rescue Squads
8 Tankers
13 Brush Trucks
10 Specialty Vehicles, including our Mobile Ambulance Bus, Mobile Command and Control Unit, Technical Rescue pod hauler, Dive Unit, Air Wagon, ATV/UTV, Coffee Wagon, etc.
7 Fire & Rescue Boats
250 + Support Vehicles: vans, pickups, SUVs, sedans, and trailers, etc.
New vehicles delivered in 2025:
Engine 301 & Engine 402
2 Ford Expedition MAXs - BC4 & EMS2
New MAB Support Trailer - Equipment Mounting In Progress
3 Freightliner/Horton Medic Units - MU4, MU11, MU29
Air Wagon 1 - International/EVI
2 Ford Explorers - FM10 & FM20
F-150 - Fire Alarm 5
F-250 - Special Operations Chief
2 F-350's - Ground Support 1 & 2
F-350 Utility Body - Ground Support 10
Old Brush 3 & 9 converted into Salt Spreaders
Vehicles currently under construction / On order:
FY23 - Tower Ladder 40
FY24 - Truck 1 & Truck 31
FY25 - Engine 211 & Engine 311
FY25 - Truck 29 & Truck 30
FY25 - 4 F550/Horton Ambulances - A129, A209, A219, A289
FY25 - 6 International/Horton Medic Units - MU13, MU5, MU28, MU18B, TBD, TBD
FY26 - Engine 181 & Engine 331
FY26 - Engine 91 (1500 Gallons)
FY26 - Rescue Squad 4
FY26 - F550/EVI - Dive Unit 8
FY26 - 5 International/Horton Medic Units
FY26 - 5 Expedition MAXs - SCMD, BC1, BC2, EMS1, EMS3
FY26 - 3 Ford Explorers - FMO
FY26 - F250 - Ground Support 30
FY26 - F150 - Support 1
Equipment Shop
The Equipment Shop is responsible for the maintenance and repair of all firefighting, medical, and patient transport equipment. This includes items such as nozzles, valves, hoses, lighting equipment, rescue tools, powered saws, positive-pressure ventilation fans, cardiac monitors, Lucas CPR devices, suction units, video laryngoscopes, stretchers, stair chairs, and power-load units.
Completed 385 service ticket requests for repairs
Issued 754 replacement items from inventory
Upgraded 9 suction units to the new VX2 model
Set up and issued the first four LP35 cardiac monitors to EMS supervisors
Upgraded all 51 UE Scopes from the VL400E to the VL460 model
Installed a mezzanine in the shop area to increase space for equipment and inventory
Completed county-wide annual maintenance and repairs on all biomedical equipment, including cardiac monitors, Lucas devices, stretchers, and Power-Load systems
Received two new battery-powered Holmatro equipment sets
Continued the upgrade of Bullard QXT units by adding 6 more QXT Pro models for distribution to stations
Upgraded 10 Blowhard BH20 fans to the Blowhard Quickee model
Issued Man in Machine kits to special service units
Issued tie-back bags to special service units
Purchased the first 10 TFT Oasis hydrant valves to replace Humat valves
Acquired 2 commercial-grade pressure washers for use by the stations
Facilities
Acts as a Liaison between the Fire Department, County Facilities Management, and County Contractors on Capital projects, including full remodels of kitchens, baths, engine bays, etc. Additional responsibilities include the Air shop.
Repairs of HVAC systems throughout the summer in all the FD buildings
Upgrade/replacement of the HVAC system at Station 31
Front ramp replacement at Station 7
Overhead door replacement at Station 33
Bay floor replacement at Station 30
Generator upgrade/replacement at Station 21
Bathroom renovations at Stations 40, 41, 23, and 9
Siding and window replacement at Station 41
Parking lot repair and restriping at Station 41
Kitchen renovation at Station 40
Kitchen renovation at Station 31
Emergency generators serviced at all the firehouses
Repairs to bay doors in all the firehouses
Repair requests and Non-Capital projects:
Renovated the bunkroom at Station 7 to accommodate the increase in career staffing
Installed a gravel pad and installed electricity to the office trailer at Station 7 to accommodate the increase in career staffing
Trimmed and removed trees at many firehouses and FD-owned lots
Replaced the O2 shed at Station 40
Approving specifications for all apparatus purchases (county and volunteer) and coordinating the purchase of all county-owned vehicles
Added a Kitchenette to the office spaces at the Logistics warehouse
Air shop
Provides the maintenance and repair of breathing apparatus, breathing air compressors, and cascade systems, including air quality testing and filling of cylinders and cascades.
Provided internal specifications for the newly acquired Mobile Air Shop to be put in service
Serviced and maintained the County's 7 Compressors (quarterly air samples and every six months oil/filter change)
Calibration of QuantiFit machines (3) and PosiCheks machines (4)
Provided support for Special Ops in arranging SCBA adapters for their Air Cart and their portable Trench Air Pack for better mobility
Fit tested over 1300 career and volunteer personnel
Maintenance and flow testing of 571 SCBA packs annually, also daily repairs to get frontline SCBA back to the field
Service Tickets are checked daily to promptly get SCBA back in service (over 1000 service tickets)
Maintain and service Tango and Ventis monitors
Revamped Training Academy SCBA prior to both Recruit Classes
Prior to the recruits' release to the field, rebuilt G1 facepieces as needed and flow tested for functionality
In conjunction with IMD, continued to pilot the Bluetooth connection between the MSA G1 facepiece and portable radio for clearer radio communications in IDLH
Maintained all county air cascade systems, both in-station and on squads