Professional Standards

The Anne Arundel County Fire Department's Professional Standards Office (PSO) is dedicated to upholding public trust and ensuring exceptional fire and EMS services.

The PSO achieves this by guaranteeing that all personnel strictly adhere to the department's core values, policies, and operational procedures.

Key Functions & 2025 Impact

The PSO is responsible for departmental discipline, conducting administrative investigations, assisting with policy development, and managing personnel on light/restricted duty.

Case Management: In 2025, the office successfully managed over 300 cases, including disciplinary actions, EEO complaints, and stakeholder inquiries.

Administrative Investigations: Over 100 of these cases required complex work, including conducting interviews, gathering evidence, and generating final reports.

Personnel Management: The office managed an average of 50+ personnel on light or restricted duty.

Training & Development:

• PSO staff completed 250+ hours of training and continuing education to stay current on best practices.

• The office provided over 400 hours of internal training for personnel, ranging from recruits to division chiefs.