Groups

Frequently Asked Questions

Mailing List (05:44)

What is a Google Group?

Google Groups are free email addresses in Google that can be used as distribution lists or team accounts. The new Google Groups interface offers 4 group types in total.

What's the difference between a user-managed group and an admin managed group?

Admin controlled groups can only be created by the domain administrator. User groups are enabled by the domain administrator when they enable Google Groups for Business. These groups allow users to create new groups, manage memberships, moderate posts, and modify group permissions.

How are these different than a group in My Contacts?

The groups created in My Contacts are not shared across your domain and can only be seen by you. As a result, no one else will be able to send to groups that you create under My Contacts.

How many groups can I be a member of?

There is no limit the the number of members a group may have or the number of groups a member may join.

Can I create a Group?

When you open the Group application, you may see a red button that says CREATE GROUP. If you see this button, you can create Groups in your organization.

Where do I view all the Groups in my organization?

To view all Groups shared with everyone in the organization, go to your Groups application and click the Browse all option. Some Groups are not shared with everyone, and are hidden from the Groups directory.

How do I join a Group?

There are many ways to join a Group. If you go to the Group discussion board, it may only allow you to contact the owner of the Group. You can write the Group owner an email requesting to join. Other Groups will have a Join button on the discussion board. Click the button and you will be a new member.

Why don't I see the Group when I am composing a message?

Group addresses take 24 hours before they are accessible in the type-ahead field when composing a message. Also, the Group must be shared in the Groups directory for it to work in the type-ahead fields.

What Groups am I a member of?

To view all Groups that you are a member of, go to your Groups application and click the My groups option. Here you will see a list of Groups, that you are the owner, manager or member of.

Can I remove myself from a Group?

Yes, go to the Group application and click on the My groups option. Select the Group you want to leave. On the discussion board, click the My settings button in the upper right hand corner. From the menu, select the Leave this group option.

I am part of a Group that receives a lot of email that I don't read. Can I change what email I receive from Groups?

Go to My groups and click the Edit memberships button below the search bar. From here, you can change the delivery settings for all the Groups you are a member of. Some members select the No email option and visit the discussion board to review the posts.

I created a new Group and shared it in the Groups directory. Why can't I see it?

Groups do not show up in the directory or in the type-ahead field in Gmail for 24 hours from the time they were created.

How do I create a Group in a different domain?

Currently, users can only create Groups for the primary domain. If you need to create a Group for a different domain, you need to make a request with the IT Dept.

Group Actions (06:41)

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