Basics

Taking an Order (the Basics)

1) Click the “Pickup/drop off button” and on the next page click on your name. If your name does not appear, contact a manager:

2) Type in your password if the system prompts you to. If not, type in the customer’s last name:

3) SPECIAL NOTE: If you type in the wrong name and want to edit your typo, you must restart this process and go back to the homepage. Do not edit the name on the page below:

4) For taking orders, click the button on the top labeled “Write Ticket”:

6) This will take you to the following page that lists all of the items we can wash.

a. First, notice the list of tabs running down the center of the page. The green arrow points at the dry cleaning tab, whose various items are listed on the home screen as it is. Notice from the black arrow that there are two pages. If you do not find what you are looking for in the first, please look on.

b. The red arrow points to the option for entering launder and pressed (more on this later) shirts.

c. The yellow arrow points to the option that you will need for Wash Dry Fold Orders.

d. The last orange arrow is for household items like tablecloths.

e. Ignore the tailoring options.

f. Notice the delete tab marked by the blue arrow.

7) When someone is handing you items, mark what items you receive on this dashboard. If you have many of the same types of items (e.g. multiple shirts), then you must click the quantity in the number pad to the left first. Then, click the item itself on the menu.

a. You can only list items in groups of 6. Meaning if someone hands you 17 pants, input that as a quantity of 6, 6, and 5 pants.

b. A maximum of 3 groups of 6 items can be included in one ticket. If someone brings 19 shirts, for instance, take down the 3 groups of 6 shirts on one ticket and write a separate one for the last shirt.

8) If you make a mistake with modifiers (more on this later) or items themselves, be sure to use the delete tab to remove those items from your list of an order.