Freshdesk Tickets

Issues Needing a Managers Attention

If you run into a problem that you cannot solve yourself, there is a form bookmarked on the front computer called "Cleaners support ticket". Clicking it will bring you to this page...

Clicking on the red arrow will take you to this page...

Fill out all the information, but most importantly the email and a detailed description of the problem as well as all of the steps that have already been taken to solve the problem. Once the ticket is submitted, let the customer know the somebody will reach out within 24 hours.