1.1 The Role and Work of Managers
Define management and the functions all managers complete
Differentiate the work of several levels of management
1.2 The Historical Development of Management
Describe Historical changes in management that led to the beginning of management science
Describe four different philosophies that have been used to manage organizations
Frederick Taylor Henri Fayol Deming
1.3 Managing in the 21 century
Describe ways that the workforce and work are changing
Discuss important factors that influence the management strategy of an organization
Chapter 1 Test 100 Points
Management Concepts
Move in to Management Links