Disney Corporate Employee Handbook
Employee Customer Service Do's and Don'ts, Most Don'ts (Should help with your Policy and Procedures)
April 25 Videos
Unit 1 Managing and Management Responsibilities
Chapter 1 Managers and Managing
Chapter 2 Management, Supervision, and Decision Making
Chapter 3 The Manager as Leader
Chapter 4 Planning and Organizing
Course Outcomes and Standards
Students will:
Recognize the importance of business management and the role of managers as it relates to success of a business
Understand the tools, techniques, and systems that businesses use to plan, staff, lead, and organize resources
Analyze management functions and their implementation and integration within the business environment
Employ leadership skills to achieve workplace objectives
Develop personal management skills to function effectively and efficiently in a business environment