Read and download Mary Donohue book Message Received: 7 Steps to Break Down Communication Barriers at Work in PDF, EPub online. Free Message Received: 7 Steps to Break Down Communication Barriers at Work book by Mary Donohue.

Author : Mary Donohue

Pages : 240

Publisher : McGraw-Hill Education

Brand :

ISBN : 1260456358

Publication Date : 2020-9-18

Synopsis: The action plan you need to ensure everyone's understood--digitally and across generationsAccording to social scientist and award-winning CEO Dr. Mary Donohue, we communicate ineffectively at work a staggering 80% of the time! From the tone of an email to the almost-but-not-quite eye contact of a video conference app, today's tech has increased the speed and scope of our communications--as well as the opportunities to misunderstand each other completely. This lack of effective communication is a leading cause of workplace stress.In this widely anticipated and deeply researched book, Dr. Donohue, a victim of workplace stress herself, lays out a seven-step solution to give you the tools you need to make communication a cure for workplace stress, not a cause--even (especially) when you're working with a generationally diverse team. Discover what's at the root of the problem--from misunderstood emails and misinterpreted texts to misconstrued social media posts and missed social cues on Zoom--and learn how to respond to different communication preferences now.Through helpful charts, case studies, evidence-backed research, and more, you'll walk away with the tools you need to ensure everyone on your team--yourself included--is heard and understood, so there's less time clarifying and more time for everyone to be their best, most productive selves..

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