Complaint Letter

Regular communications with vendors and supplies is important to a business. You company needs to maintain a good relationship with everyone that it deals with including their customers.

Even though email is very popular today, it is still important to know how to write a professional letter when dealing with issues that come up.

You need to write a letter to a vendor who overcharged you for one of your products. Your letter needs to be in block style, explain what the problem is and what you would like the resolution to be. You letter should be typed on your letterhead document.

Setup:

Program Used: Word 2013

Save the File as: Complaint Letter

Orientation: Portrait

Margins: Use your letterhead document (Make sure to do a SAVE AS)

Line Spacing: Single, no additional spacing before and after paragraphs

Font: Calibri, 12 point

Directions:

1. Follow the Setup instructions above.

2. Do a SAVE AS of your letterhead document to write your letter.

3. Write a letter to a vendor that you make up regarding an error that they made with one of the products that you are selling. (For example, the baseball gloves that were shipped were priced at $125.00 each instead of $25.00 each)

Formatting:

Follow the sample below as far as the way to format a Block Style letter.

Carefully proofread your work for accuracy and format.

Resave the file.

SAMPLE