Text-to-911
Availability of Text-to-911 in Colorado
RED = Counties with no ability to receive text messages sent to 9-1-1.
YELLOW = Some parts of the county have text-to-911 and others do not. Click on the county for more information.
GREEN = Counties with the ability to receive text messages sent to 9-1-1. (Note: Not all carriers may be in compliance.)
Requesting Text-to-911 for Your PSAP
When the PSAP is ready to provide Text-to-911, the PSAP should notify the FCC.
Visit the FCC web site at www.fcc.gov/encyclopedia/psap-text-911-readiness-and-certification.
Download the Form.
Fill out the Form. The Form requests the following information:
Date of submission;
Name and contact information of person submitting the form;
PSAP facility information, including FCC-issued PSAP ID number, long-form name of facility, physical address, and county of operation;
PSAP point of contact information for Text-to-911 coordination;
PSAP method to receive texts (e.g., Text-to-TTY, Web Browser, Direct IP or other
Identification of the authorizing state or local entity; and method);
Certification that PSAP is technically ready to receive texts.
Email the completed Form to: T911PSAPREGISTRY@fcc.gov.
The FCC will register your readiness in their Text-to-911 Readiness and Certification Database, which shall serve as notification to carriers that you request the service.
Read the announcement about the database dated Dec 30, 2014.
Further Information
For further information about text-to-911:
A Resource Center presentation on text-to-911 delivered at the 2013 Colorado APCO/NENA/CCNC Conference.
NENA Information Document for Handling Text Message Calls to 9-1-1 in the PSAP
Text-to-911 Policies are available on the Sample Docs Page.