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9-1-1 Goes to Denver 2019
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DHS list of best practices for first responders and emergency system operators to follow to avoid vulnerabilities
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Session 01: Introduction to the ENP
Session 02: Types and Features of 9-1-1 Systems/Public Safety Answering Point (PSAP)
Session 03: 911 Operations Legislation and Regulation
Session 04: Principles of Telecommunications
Session 05: NENA Standards and Other Documents
Session 06: Governance and Management
Session 07: PBX/VPC, Wireless, and 911 Databases
Session 08: Development of Policies and Procedures and Scheduling of Employee Time
Session 09: Contingency and Disaster Planning
Session 10: Management Legislation and Regulation
Session 11: NG911
Session 12: Selection and Placement, Quality and Performance Management, and Training and Development
Session 13: Non-Voice Communications and Information Networks
Session 14: Compensation and Benefits, Employee Relations and Labor Relations, Health and Safety
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ENP Session 10: Management Legislation and Regulation
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Management - Legislation and Regulation
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