Performance Measurement

New EQHO contractor & Existing EQHO contractor (never worked with EQHO)

1. All new EQHO contractors that just joined with EQHO will be evaluated for 3 continuous assignments.

2. The first year of the EQHO contractor will be evaluated 3 times in total.

Existing EQHO contractor (working with EQHO more than one year regularly)

1. GRM will pick top 5 EQHO contractors with highest paid amount of the previous month for each language. These EQHO contractors will be evaluated.

2. The evaluation of each EQHO contractor will be done every 6 months.

3. At least 5 EQHO contractors will be evaluated per month.

4. If the EQHO contractor passes the evaluation test by get “Meets expectations” (score: 90–95) or above then they will be excluded from the evaluation list for 6 months.

5. If the EQHO contractor does not pass the evaluation test by get “Does not meet expectations” (score: Below 90) then we will put them in the evaluation list for next round.