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Technical Difficulties? We can help!
Technical Difficulties? We can help!
If you or your student are having difficulty with technology related aspects of virtual learning, we are here to help. Some issues can be addressed by the teacher or at a building level. Other issues will require the assistance of the Tech Help Desk.
If you or your student are having difficulty with technology related aspects of virtual learning, we are here to help. Some issues can be addressed by the teacher or at a building level. Other issues will require the assistance of the Tech Help Desk.
Ask your classroom teacher for help if your student...
Ask your classroom teacher for help if your student...
- Does not know the Google classroom code
- Forgot their password
- Can't locate an assignment within Google classroom
- Is unable to submit an assignment
- Is having trouble navigating Google Classroom
- Forgot the time or where to go for live instruction
Contact the Tech Help Desk if...
Contact the Tech Help Desk if...
- A district device is not working
- Your student's username and/or password, obtained from the teacher, isn't working or needs to be reset
- A district device is prompting you to update or install anything
- A district device breaks or is lost
- The teacher can't assist and recommends contacting the Help Desk.
You can contact the William Floyd Technology Help Desk at: (631) 874-1733 Hours: 7 am - 4 pm Monday through Friday
You can contact the William Floyd Technology Help Desk at: (631) 874-1733 Hours: 7 am - 4 pm Monday through Friday
If you would like general support with websites, apps and platforms the district uses, please fill out the form below or call (631) 874-1803 and tell us a little bit about what you need. We would like to offer help to parents with the following, aside from troubleshooting specific tech issues:
If you would like general support with websites, apps and platforms the district uses, please fill out the form below or call (631) 874-1803 and tell us a little bit about what you need. We would like to offer help to parents with the following, aside from troubleshooting specific tech issues:
- Establishing email accounts
- Getting connected on Remind
- Getting on the Parent Portal
- Navigating Google Classroom to more easily support your student
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