Action & Control Plan

In order to implement the SMART goals defined in other sections, an accured step-by-step Action & Control plan has to be designed for each of them. This plan defines specific actions that must be performed in order to achieve the SMART goal, including who is responsible of each action, which is the target date for each action, and which budget is allocated for it.

Here are presented the two action plans corresponding to the two SMART goals of the learning and growth (people - employees) section:

In order to control the fulfillment of these actions, two clear and easy to use indicators are the main tools for monitoring:

% Complete: an estimate value of the percentage of accomplishment of the task provided by the person responsible of the action.

Status: A traffic light type (green/yellow/red) three-values indicator given by the person who is monitoring the accomplishment of the task according to the % Complete and the current date vs. the target date for the task:

• Green: On target (the %Complete is at the expected value or even more advanced than expected for the current date).
• Yellow: Not on target (the %Complete lower than the expected for the current date).
• Red: Past due (the target date has already been exceeded, and yet the action is not 100% completed).