Cancellation Policy

You are ultimately responsible for finding a replacement:

When you sign up for an event you are telling everyone you’re available to work regardless of where and when you are assigned.  This goes for "Extras" too. You are expected to be available up to the day of the event. 

You are required to find a replacement!!!!

A no-show is cancelling the week of an event leaving our group short staffed and not finding a replacement, regardless of the circumstances. 

Need to Cancel? 

Follow the below guidelines

There may be extra volunteers signed up that can take your spot (any number greater than 4 volunteers is considered extra). Email, call, or text the extra volunteers first.

If there are no extra volunteers email the entire Allianz group. Their contact information is located in the Google sign-up sheet.

You also need to:

• Send the coordinator an email with the change.

• Communicate any additional details that came over email.

If you are not able to find a replacement, which leaves our group short-staffed for an event, you will be assigned a no-show fee of $150.00. You will NOT be able to volunteer with our group until this fee is paid. If you have multiple late cancelations, you will not be able to partake in this volunteer opportunity anymore.

We understand there will be times when an emergency may come up or plans change.  Communication is key to helping YDE develop a good standing relationship with Delaware Sportservice.

Allianz Coordinator: Candice Leopold