LODGING RA

STEP1: Open website https://warranty.thermaltake.com.au/SubmitWarrantyRequest.php

STEP 2: Fill out the portions colored in Red

o   USER: Always choose RESELLER

o   Company = CENTRE COM

o   Place of Purchase = CENTRE COM

o   Date of Purchase = Can be found in the AP invoice column of the RA card

o   FAULT DESCRIPTION: Sample  - “No power (RA#)”

o   No need to attach invoice copy

STEP 3: Once Done, hit submit and automatically RMA# will prompt. See below.

STEP4: Update the RMA# to the RA card

o   RMA# = should be put in the RMA field of the RA card (Like Leader)