LEADER WARRANTY SYSTEM 

STEP1: Open website https://warranty.thermaltake.com.au/SubmitWarrantyRequest.php

o   Username: CENT45

o   Password: sunshine

o   Once log in, click CREATE NEW WARRANTY REQUEST

o   Click ADD ITEM MANUALLY

STEP 2: Fill out the portions colored in Red

o   ITEM TYPE: Always choose COMPONENT.

o   PRODUCT DESCRIPTION:  Product description in the RA Card

o   SERIAL NO: Serial #

o   STOCK CODE: SKU#

o   INV#: Can be found in the AP invoice column of the RA card. Include only the SUFFIX (7 digits)

o   APP PURCHASE DATE: Date under the AP Invoice column

o   FAULT DESCRIPTION: Sample - “No power (RA#)”

o   DEALER REFERENCE – RA# 855847

Once done filling out, click ADD ITEM 

STEP 3: Once Done, hit SUBMIT REQUEST and automatically RMA# will prompt. See below.

STEP4: Update the RMA# 222964 to the RA card

o   RMA# 222964 = should be put in the RMA field of the RA card (Like THERMALTAKE) then hit UPDATE