- recommended
- Hassenzahl, M., & Tractinsky, N. (2006). User experience-a research agenda.Behaviour & Information Technology, 25(2), 91-97. (ncsu)
- Law, E. L. C., Roto, V., Hassenzahl, M., Vermeeren, A. P., & Kort, J. (2009, April). Understanding, scoping and defining user experience: a survey approach. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 719-728). ACM. (open) (ncsu)
- additional readings