surveys

references

    • recommended
      • Hassenzahl, M., Platz, A., Burmester, M., & Lehner, K. (2000, April). Hedonic and ergonomic quality aspects determine a software's appeal. In Proceedings of the SIGCHI conference on Human factors in computing systems (pp. 201-208). ACM. (ncsu)
      • Hassenzahl, M., Diefenbach, S., & Göritz, A. (2010). Needs, affect, and interactive products–Facets of user experience. Interacting with Computers,22(5), 353-362. (ncsu) (pdf)
    • optional
      • Müller, H., Sedley, A., & Ferrall-Nunge, E. (2014). Survey Research in HCI. In Ways of Knowing in HCI (pp. 229-266). Springer New York. (ncsu)
      • Tullis, T., & Albert, W. (2013). Self-reported metrics. Chapter 6 in Measuring the user experience: collecting, analyzing, and presenting usability metrics, 2nd ed. Morgan Kaufmann. (ncsu)
      • Kuniavsky, M. (2012). Surveys. Chapter 12 in Observing the user experience: a practitioner's guide to user research, 2nd ed. Morgan Kaufmann. (ncsu)
      • Sauro, J., & Lewis, J. R. (2012). Standardized usability questionnaires. Chapter 8 in Quantifying the user experience: Practical statistics for user research. Morgan Kaufmann. (ncsu)

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