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Dear Guest,
On behalf of our entire team, welcome to Knysna and thank you for choosing to stay at The Milkwood Collection.
We’re a small, dedicated team, committed to making your stay as enjoyable and relaxing as possible. If there's anything you need, from extra towels to activity ideas, we're always happy to assist.
Need help during your stay?
Dial 211 from your chalet
After-hours: 082 498 0299 or 082 492 6821
If something isn’t quite right, please let us know — we’d love the opportunity to make it better.
We also love hearing from our guests. Feel free to leave a note in the visitors' book at Reception, or help others discover us by leaving a review on TripAdvisor.
Want to stay in touch?
Sign up for our newsletter for special offers, local tips, and updates from Knysna.
We wish you a wonderful stay!
Warm regards,
Clary Starbuck
General Manager
RECEPTION
Our Reception desk is open seven days a week, from 7:30 AM to 7:30 PM in winter, and until 8:00 PM during the summer season.
During your stay, please feel free to contact us for:
• Extra linen or blankets
• A cot or highchair
• Assistance with luggage
• Photocopying or faxing (available 8 AM – 7 PM)
• Restaurant bookings or local recommendations
• Any other support you may need
We strive to ensure your comfort and enhance your experience. If there’s anything we can do to make your stay more enjoyable, please don’t hesitate to let us know.
EVERYTHING YOU NEED TO KNOW DURING YOUR STAY
Whether you're looking for helpful contacts, paddle board guidelines, or what to do in case of an emergency, this section covers all the essentials. Browse the categories below for handy tips, useful contacts, and local highlights to enhance your Knysna experience.
Essential information to help you make the most of your stay at The Milkwood Collection.
Quick access to emergency contacts, medical assistance, and local service providers.
Enjoy complimentary paddle boarding on the lagoon. Please read the guidelines before use.
Important safety procedures and what to do in case of an emergency.
EXPLORE KNYSNA & SURROUNDS
Ready to venture out? Discover local restaurants, unique shops, and unforgettable sights. Whether you're in the mood for a scenic adventure or a relaxed bite to eat, the sections below will guide you to the best that Knysna and its surrounds have to offer.
Discover the best local eateries, cosy cafés, and vibrant pubs.
Explore Knysna’s top attractions, activities, and hidden gems .
Browse our guide to Knysna’s shopping scene.
Discover Knysna’s history, natural beauty, and local charm.
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