I have spent a great deal of energy promoting the kits because they make a great hobby and can produce a great saw and people did not trust sending that much money to them for something they have never seen. One of the most frustrating aspects is when they screw something up and the fact that culturally they will not say no, and they lead you in a circle. Send me picture, send me drawing and then they do, exactly, what they were going to do in the first place, and more times than not, they are going to repeat the exact same mistake, over and over...do you see where this is going? Very often they win, because the second time, they have you trained and you give up. You go this is so cheap I will just forget it. That causes all of us more harm than good, it re enforces their bad behavior.
These are not stupid people, they remind me very much of a teenager, pushing the limits. Where most Americans only speak English these folks are speak 2-4 languages and English is one of them. So do not be fooled by they way they interact with you, its an act.
American companies can be scoundrels as well. We actually have a better chance with them dealing through Paypal or eBay than our American companies. I find lots of sellers on eBay have many names. I recently bought a carb. The listing said HLiC MS660 carb, showed a photo. Not what I got. They acted like they did not understand. What's to understand, look at your photo and look at your product, they don't match. That happened 4 times in a row and the 5th time a Chinese company went into his warehouse looked and sent me a photo that matched the listing photo. I bought one and said if this is correct i will buy two more and I did the day it arrived and told him I was impressed. That is how we need to work with them and we will save a ton of money and they will too, once they see its more profitable for them to do it right the first time. So I propose...............
A solution: