IMARC Group, a leading market research company, has recently releases report titled, “GCC Conversational AI Market: Industry Trends, Share, Size, Growth, Opportunity and Forecast 2023-2028“, The study provides a detailed analysis of the industry, including the GCC conversational AI market share, size, trends, and growth forecasts. The report also includes competitor and regional analysis and highlights the latest advancements in the market.
Report Highlights:
The GCC conversational AI market is projected to exhibit a growth rate (CAGR) of 22.90% during 2023-2028.
Conversational AI refers to the technology that allows computers to understand, process, and respond to human language in a meaningful and contextually relevant manner. This technology encompasses various forms of artificial intelligence like natural language processing (NLP), machine learning algorithms, and data analytics to create a seamless interaction between humans and machines. Conversational AI enables businesses to automate customer service, support tasks, and other types of engagements through platforms such as chatbots, voice assistants, and messaging apps. It is widely used in different sectors, including healthcare, retail, and finance, offering a more efficient way to handle customer queries, automate routine tasks, and provide real-time information. As a result, conversational AI is rapidly gaining traction across various GCC countries for its role in enhancing customer experiences and streamlining operations.
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In the GCC region, the rapid digital transformation across industries, aimed at modernizing customer service operations and enabling businesses to be more agile, represents one of the key factors driving the growth of the conversational AI market. Moreover, the increasing adoption of conversational AI is particularly beneficial for the region’s expanding e-commerce, healthcare, and financial sectors, where real-time customer engagement is critical. Additionally, the escalating demand for efficient, 24/7 customer support and personalized services is pushing companies to integrate conversational AI solutions into their business models. Furthermore, various advancements in natural language processing and machine learning are enabling more sophisticated and contextually aware interactions, favoring market growth. Besides this, the rising awareness about the potential cost savings and operational efficiencies conversational AI offers is positively influencing market growth in the GCC countries.
The report has segmented the market into the following categories:
Component Insights:
Platform
Services
Deployment Insights:
Cloud-Based
On-Premises
Type Insights:
Intelligent Virtual Assistant (IVAs)
Chatbots
End User Insights:
BFSI
Retail and E-Commerce
Healthcare
IT & Telecom
Media and Entertainment
Others
Breakup by Region:
Saudi Arabia
UAE
Qatar
Bahrain
Kuwait
Oman
Competitive Landscape:
The competitive landscape of the industry has also been examined along with the profiles of the key players.
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