We Believe in User Privacy

At AI Video Generator: Cineva, we are committed to protecting your privacy. We believe you should always understand what information we collect, how we use it, and the choices you have regarding your personal information. We are dedicated to handling your data responsibly and transparently.

Privacy Overview

AI Video Generator: Cineva is an AI-powered photo and video generation application that enables users to create or generate photos and videos using artificial intelligence.

This Privacy Policy (“Policy”) explains how we collect, use, disclose, store, and protect your information when you use the Cineva mobile application and related services (collectively, the “Service”). It also explains your privacy rights and the choices available to you regarding your personal information.

Providing certain information is optional. However, some features of the Service may require access to specific information or device permissions to function properly. If you choose not to provide certain information or deny requested permissions, some features may be unavailable or may not function as intended.

This Privacy Policy forms part of our Terms of Service (“Terms”). By downloading, accessing, or using Cineva, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms of Service.

Information We Collect

We collect only the information necessary to provide, operate, maintain, and improve Cineva. This may include information you provide directly, content you upload or generate, subscription-related information, and certain technical information collected automatically while you use the Service.

Automatically Collected Information

• Device Information (such as device model, manufacturer, and device identifiers where applicable)

• Operating System Information (including OS version and device configuration)

• App Usage Analytics (such as feature usage and interaction with the Service)

• Crash Reports (to identify and resolve technical issues)

• Performance Metrics (to improve app speed, stability, and reliability)

We use this information to improve the performance, reliability, functionality, and security of Cineva, troubleshoot technical problems, and provide a better user experience.

Third-party services may collect certain information as necessary to provide their services.

We use your information to provide and improve the Service, and to prevent, detect, and investigate fraud, security incidents, and unauthorized activities.

We implement reasonable measures to minimize the risk of unauthorized access, misuse, loss, or disclosure of your information. However, no method of transmission or storage can guarantee absolute security.

We may combine or aggregate information collected through the Service to generate statistical data and improve our products and services.

We may update this Privacy Policy whenever we update the App.

Information You Provide Directly

We may collect certain information when you access or use our Services.

Photos and Videos: We may collect photos or videos you capture using your device’s camera while using the App, as well as photos or videos you upload from your device. Camera and photo library access are requested only with your permission and only when required to provide AI photo and AI video generation features. We do not access or collect your entire photo library—only the specific photos or videos you choose to upload or capture.

Images Containing Faces: We may process photos that contain faces solely to provide the AI photo and AI video generation features you request. We do not use facial data to identify users, perform facial recognition, create biometric profiles, or collect biometric identifiers. Uploaded images are processed only as necessary to provide the requested features.

Usage Data: When you use our Services, we may collect information about your activity within the App, including the features or pages you access and the time you spend using the Services.

How We Use Information

We use the information we collect only for the purposes described in this Privacy Policy.

To Provide the Service: We use the information you provide and information collected automatically to deliver, operate, and maintain the Services you request. We may also use your information to respond to your questions, feedback, or customer support requests.

To Improve the Service: We use automatically collected information to analyze usage, monitor performance, identify technical issues, improve security, enhance user experience, and develop new features.

Policy Updates: If we use your personal information for a new purpose, we will update this Privacy Policy before the new processing begins.

We do not sell your personal information. We may share limited information with trusted third-party service providers only as necessary to provide, operate, maintain, improve, and secure the Service.

Third-Party Services

To provide, maintain, and improve the Service, Cineva uses trusted third-party service providers that perform certain functions on our behalf. These providers may process limited information only as necessary to deliver their services, in accordance with their own privacy policies and applicable laws.

Our third-party service providers may include:

Firebase (Google)

We use Firebase for analytics, crash reporting, performance monitoring, and other technical services to help improve the App’s stability, functionality, and reliability. For more information about how Firebase collects and processes data, please visit: https://firebase.google.com/support/privacy

AI Processing Services

We use trusted AI service providers to process your text prompts, images, videos, and other content solely for the purpose of generating AI-powered images and videos. Content is processed only as necessary to provide the requested features and is handled in accordance with the applicable providers’ privacy policies.

In-App Purchases (Apple)

Payments for subscriptions and in-app purchases are processed by Apple. We do not collect or store your payment card information. Apple processes payment-related information in accordance with its own Privacy Policy.

Analytics Service Providers

We may use analytics service providers, including Google Analytics, Firebase Analytics, and Adjust, to better understand how users interact with the App, monitor performance, and improve our products and services.

Advertising Services (where applicable)

If you use the free version of the App, advertisements may be displayed through trusted advertising partners, such as Google AdMob. These partners may process limited information to provide and measure advertisements in accordance with their own privacy policies.

These third-party providers operate independently and are responsible for their own privacy and data handling practices. We encourage you to review their respective privacy policies for more information about how they collect, use, and protect your information. For more information about how Google collects and processes data, please visit: https://policies.google.com/privacy

International Data Transfers

Depending on your location, your information may be processed in jurisdictions outside your country of residence. We take appropriate measures to help ensure that these transfers are handled in accordance with applicable data protection laws.

Children’s Privacy

We are committed to protecting children’s privacy.

Our App is not intended for children under the age of 18. We do not knowingly collect any personal information from children under 18. If you are under 18, do not use our app or provide any information on this App or through any of its features.

If you believe that someone under 18 has provided personal information through the App, please contact us, and we will  delete such information as soon as possible.

Changes to this Privacy Policy

Our App is not intended for children under the age of 18. Therefore, we do not knowingly collect any personal information from children under 18. If you are under 18, do not use our app or provide any information on this App or through any of its features.

If you believe that someone under 18 has provided personal information through the App, please contact us, and we will  delete such information as soon as possible.

We may update this Privacy Policy from time to time. Any changes will become effective when posted (or as otherwise stated at the time of posting).

If you do not agree with the updated Policy, you should stop using the Service and may request deletion of your personal information. Continued use after changes become effective means you accept the updated Policy.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to access, correct, update, or request deletion of your personal information, as well as object to or restrict certain processing activities where permitted by law.

You can also manage or revoke permissions for features such as Camera, Photos, and Notifications at any time through your device settings. Please note that disabling certain permissions may limit the functionality of the Service.

To exercise your privacy rights or submit a privacy-related request, please contact us using the contact information provided in this Privacy Policy.

Data Storage and Deletion

To provide AI image and video generation features, your uploaded content is temporarily processed by trusted third-party AI service providers. We require these providers to follow strict data protection and privacy standards to help keep your information secure.

We do not permanently store your generated content on our servers. Generated content is saved only locally on your device. If you uninstall the App, all locally stored content and cache associated with the App will be removed from your device.

If you have any questions about how your data is processed or handled, please contact us using the information provided in the Contact Us section.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how your information is processed, please contact us at:

Email: stappsbd@gmail.com