AI Photo & Video Maker: Cineva

Privacy Policy

last Updated: 13 October, 2026

We Believe in User Privacy

At AI Photo & Video Maker: Cineva, we are committed to protecting your privacy. We believe you should always understand what information we collect, how we use it, and the choices you have regarding your personal information. We are dedicated to handling your data responsibly and transparently.

Privacy Overview

AI Photo & Video Maker: Cineva is an AI-powered photo and video generation application that enables users to create or generate photos and videos using artificial intelligence.

This Privacy Policy (“Policy”) explains how we collect, use, disclose, store, and protect your information when you use the Cineva mobile application and related services (collectively, the “Service”). It also explains your privacy rights and the choices available to you regarding your personal information.

Providing certain information is optional. However, some features of the Service may require access to specific information or device permissions to function properly. If you choose not to provide certain information or deny requested permissions, some features may be unavailable or may not function as intended.

This Privacy Policy forms part of our Terms of Service (“Terms”). By downloading, accessing, or using Cineva, you acknowledge that you have read, understood, and agree to this Privacy Policy and our Terms of Service.

Information We Collect

We collect only the information necessary to provide, operate, maintain, secure, and improve Cineva. This may include information you provide directly, content you upload or generate, subscription-related information, and certain technical information collected automatically while you use the Service.

Automatically Collected Information

• Device Information (such as device model, manufacturer, and device identifiers where applicable)

• Operating System Information (including OS version and device configuration)

• App Usage Analytics (such as feature usage and interaction with the Service)

• Crash Reports (to identify and resolve technical issues)

• Performance Metrics (to improve app speed, stability, and reliability)

We use this information to improve the performance, reliability, functionality, and security of Cineva, troubleshoot technical problems, and provide a better user experience.

Third-party services may collect or process certain information as necessary to provide their services.

We use your information to provide and improve the Service, and to prevent, detect, and investigate fraud, security incidents, abuse, and unauthorized activities.

We implement reasonable technical and organizational measures to help protect your information against unauthorized access, misuse, loss, or disclosure. However, no method of transmission or storage can guarantee absolute security.

We may combine or aggregate information collected through the Service to generate statistical data and improve our products and services.

We may update this Privacy Policy whenever we update the App or our data practices.

Information You Provide Directly

We may collect or process certain information when you access or use our Services.

Photos and Videos: We may process photos or videos you capture using your device’s camera while using the App, as well as photos or videos you select and upload from your device. Camera and photo library access are requested only with your permission and only when required to provide AI photo and AI video generation features. We do not access or collect your entire photo library—only the specific photos or videos you choose to upload or capture.

Images Containing Faces: We may process photos that contain faces solely to provide the AI photo and AI video generation features you request. We do not use facial data to identify users, perform facial recognition, create biometric profiles, or create biometric identifiers. Uploaded images are processed only as necessary to provide the requested features.

Files, Music & Audio: When you choose to use applicable app features, you may select or upload music, audio, and other files from your device. The app processes only the content you select or provide, as needed to perform the requested operation.

Prompts and Generation Information: When you use AI generation features, we may process text prompts, uploaded images or videos, selected AI models, templates, styles, effects, generation settings, and other information necessary to complete your requested AI generation.

Usage Data: When you use our Services, we may collect information about your activity within the App, including the features or pages you access and the time you spend using the Services.

How We Use Information

We use the information we collect only for the purposes described in this Privacy Policy.

To Provide the Service: We use the information you provide and information collected automatically to deliver, operate, and maintain the Services you request. This may include processing your photos, videos, text prompts, and generation settings to provide the AI photo and AI video generation features you request. Depending on the functionality you choose, this may also include processing user-selected music, audio, and files. We may also use your information to respond to your questions, feedback, or customer support requests.

To Improve the Service: We use automatically collected information to analyze usage, monitor performance, identify technical issues, improve security, enhance user experience, and develop new features.

AI Processing: Depending on the AI feature or model you use, your uploaded photos, videos, text prompts, generation settings, and related information may be securely transmitted to our servers and third-party AI service providers, including KIE.ai and PixVerse, to process and complete your requested AI generation. This may also include user-selected audio and files when they are required for the operation you request.

KIE.ai and PixVerse process the information necessary to provide the applicable AI generation feature requested through Cineva. Their processing is subject to their respective privacy policies and terms.

For more information about how KIE.ai handles personal data and privacy, please review the KIE.ai Privacy Policy.

For more information about how PixVerse handles personal data and privacy, please review the PixVerse Privacy Policy.

AI Processing Consent: Before applicable user-provided content is transmitted to a third-party AI provider, Cineva provides an AI Content Processing Consent notice. The notice clearly identifies the applicable third-party AI provider and explains the types of information that may be transmitted and the purpose of the processing. Where required, users must select “Agree & Continue” before the applicable AI processing takes place.

Policy Updates: If we use your personal information for a new purpose that is materially different from the purposes described in this Privacy Policy, we will update this Privacy Policy before the new processing begins where required by applicable law.

We do not sell your personal information. We may share limited information with trusted third-party service providers only as necessary to provide, operate, maintain, improve, and secure the Service.

Third-Party Services

To provide, maintain, and improve the Service, Cineva uses third-party service providers that perform certain functions on our behalf. These providers may process information only as necessary to provide their respective services.

Third parties that receive user information from Cineva are expected to provide the same or equal protection of user data as described in this Privacy Policy and as required by applicable law.

Our third-party service providers may include:

Firebase (Google)

We use Firebase for analytics, crash reporting, performance monitoring, and other technical services to help improve the App’s stability, functionality, and reliability.

AI Processing Services

We use third-party AI service providers, including KIE.ai and PixVerse, to process text prompts, images, videos, generation settings, and other information necessary to provide AI-powered photo and video generation features. Depending on the requested operation, this may also include user-selected music, audio, and files.

Depending on the AI feature or model you select, applicable information may be securely transmitted to KIE.ai or PixVerse for processing. This may include selected music, audio, files, or videos when required for the requested operation.

The applicable provider processes the information to provide the AI generation feature requested by you.

For more information about their data handling practices, please review:

KIE.ai Privacy Policy: https://kie.ai/privacy-policy

PixVerse Privacy Policy: https://pixverse.ai/en/privacy-policy

In-App Purchases (Apple)

Payments for subscriptions and in-app purchases are processed by Apple. We do not collect or store your payment card information. Apple processes payment-related information in accordance with its own Privacy Policy.

Analytics Service Providers

We may use analytics service providers, including Google Analytics, Firebase Analytics, and Adjust, to better understand how users interact with the App, monitor performance, and improve our products and services.

Advertising Services (where applicable)

If you use the free version of the App, advertisements may be displayed through trusted advertising partners, such as Google AdMob. These partners may process limited information to provide and measure advertisements in accordance with their respective privacy policies.

These third-party providers operate independently and are responsible for their own privacy and data handling practices. We encourage you to review their respective privacy policies for more information about how they collect, use, and protect your information. For more information about how Google collects and processes data, please visit: https://policies.google.com/privacy

International Data Transfers

Depending on your location, your information may be processed in jurisdictions outside your country of residence, including by our third-party AI service providers.

We take reasonable measures to help ensure that applicable international transfers and processing are handled in accordance with applicable data protection laws.

Children’s Privacy

We are committed to protecting children’s privacy.

Our App is not intended for children under the age of 18. We do not knowingly collect any personal information from children under 18. If you are under 18, do not use our App or provide any information through the App or any of its features.

We also do not permit users to upload images or videos depicting minors for AI generation features.

If you believe that someone under 18 has provided personal information through the App, please contact us, and we will take appropriate steps to review and delete such information where required.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the App, our services, our data practices, or applicable legal requirements.

Any changes will become effective when posted.

If you do not agree with an updated Policy, you should stop using the Service and may request deletion of your personal information where applicable.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Access your personal information;

• Correct or update inaccurate information;

• Request deletion of your personal information;

• Object to or restrict certain processing activities; and

• Withdraw consent where applicable.

To exercise your privacy rights or submit a privacy-related request, please contact us using the contact information provided in this Privacy Policy.

You can also manage or revoke permissions for features such as Camera, Photos, and Notifications at any time through your device settings. Please note that disabling certain permissions may limit the functionality of the Service.

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawing consent may prevent you from using features that require the relevant processing.

Data Storage and Deletion

To provide AI photo and video generation features, your uploaded content may be temporarily processed by our servers and third-party AI service providers, including KIE.ai and PixVerse, as necessary to provide the requested service. This content may include user-selected photos, videos, audio, music, and files, depending on the operation requested.

Cineva does not claim that content transmitted to third-party AI providers is immediately deleted after processing. Data processed by third-party providers is subject to their respective privacy policies, terms, retention practices, and technical systems.

Content that you save or export to your device may remain on your device until you delete it or remove the App, subject to Apple’s operating-system behavior and your device settings.

You may contact us to request deletion of personal information that Cineva controls. We will review and process deletion requests in accordance with applicable law and the information we control.

Where applicable, we will also take reasonable steps to request deletion of information held by service providers acting on our behalf. Deletion of information held independently by third-party AI providers is subject to their respective policies and technical systems.

KIE.ai Data Processing

Depending on the AI feature or model you use, your uploaded photos, videos, text prompts, and related generation information may be securely transmitted to KIE.ai for AI processing. User-selected music, audio, or files may also be transmitted when necessary for the operation requested.

Generated media files: stored for 14 days, then automatically deleted. For information please visit: https://docs.kie.ai

PixVerse Data Processing

Depending on the AI feature or model you use, your uploaded photos, videos, text prompts, and related information may be securely transmitted to PixVerse for AI processing.

PixVerse retains personal data only as long as necessary for its services, in accordance with its Privacy Policy. Facial data temporarily processed for AI generation is deleted after processing.

For more information please visit: https://docs.pixverse.ai/Privacy-Policy-97a21aaf01f646ad968e8f6a0e1a2400

If you have any questions about how your data is processed or handled, please contact us using the information provided in the Contact Us section.

Subscription Information & How to Unsubscribe

Payment will be charged to your Apple ID account at confirmation of purchase. Your subscription automatically renews unless auto-renewal is turned off at least 24 hours before the end of the current subscription period. Your Apple ID account will be charged for renewal within 24 hours before the end of the current period.

The renewal price will be the price displayed for the selected subscription at the time of renewal.

You can manage your subscription and turn off auto-renewal through your Apple ID Account Settings after purchase. Cancellation of the current subscription is not available during the active subscription period; cancellation takes effect at the end of the current billing period.

If an introductory offer or free trial is available, any unused portion of the introductory period will be forfeited when you purchase a subscription.

To manage your subscription or turn off auto-renewal:

1. Open Settings on your Apple device.

2. Tap your Apple ID at the top.

3. Tap Subscriptions.

4. Select Cineva.

5. Choose the available subscription management or cancellation option.

Contact Us

If you have any questions, requests, or concerns about this Privacy Policy or how your information is processed, please contact us at:

Email: stappsbd@gmail.com