GrabAssist
About
Catered to passengers with mobility challenges who require additional mobility assistance
Passengers are required to dismount from their assistive devices such as a wheelchair, walker, or collapsible scooter
Benefits
Get 12.5% Earnings Bonus for each GrabAssist rides
Rides count will be contributed towards the eligible incentives
Eligibility
Drive an eligible vehicle model*
Physically fit to transfer passengers from assistive devices
*To accommodate one foldable assistive device such as a wheelchair, walker or collapsible scooter
FAQs
Service
What is the differences between GrabAssist and GrabAssist Plus?
The main difference between GrabAssist and GrabAssist Plus is the vehicle requirements. GrabAssist requires lower ground clearance and sufficient booth space for assistive devices, while GrabAssist Plus requires wheelchair accessible vehicles (WAV) to allow users to remain seated in their wheelchair during the journey.
Will there be advance bookings?
Yes, advance booking is available for passenger booking up to 7 days in advance.
Is this service available islandwide?
Yes, this service is currently available islandwide.
What vehicles are eligible on GrabAssist?
For the safety of both passengers and driver-partners, we have reviewed the eligible vehicle models for GrabAssist. Vehicle models with higher height to ground are removed from the eligible vehicle model list.
Audi A6
Audi A8 / A8L
Audi RS4
Audi RS5
Audi RS7
Audi S4
BMW 3 series
BMW 5 series
BMW 6 series
BMW 7 series
BMW Active Hybrid 3
BMW Active Hybrid 5
BMW Active Hybrid 7
BMW i4
BMW i7
BMW M235i
BMW M340i
BMW M440i
BMW M550i
BMW M760i
BMW M8
BMW M840i
BMW M850i
BMW X4
BMW X6
Chery A5
Chery Arrizo 6
Chevrolet Captiva
Chevrolet Cruze
Chevrolet Epica
Chevrolet Malibu
Chevrolet Optra
Chrysler 300 / 300C / 300S
Chrysler Airflow
Chrysler Sebring Limited
Chrysler SRT8
Citroen C5
Citroen E-C4
Fiat Tipo
Ford Mondeo
Ford Sedan
Geely CK
Honda Accord / Hybrid
Honda City / I-Vtec / Vtec
Honda Civic / Hybrid / Si / Type R
Honda Inspire
Honda Legend / Hybrid
Honda Shuttle / Hybrid
Hyundai Accent
Hyundai Avante
Hyundai Azera
Hyundai Elantra
Hyundai I30N
Hyundai I45
Hyundai Ioniq / Hybrid / HEV / Electric
Hyundai Sonata
Hyundai Verna
Infiniti Q50
Infiniti Q70
Jaguar S-Type
Jaguar X-Type
Jaguar XE
Jaguar XF
Jaguar XJ
Kia Cerato / Forte / Ex Forte / K3 / SX
Kia Magentis
Kia Optima / K5
Lexus ES250 / ES250F
Lexus ES300H
Lexus ES350
Lexus GS250
Lexus GS300
Lexus GS350
Lexus GS450 / GS450H
Lexus LS350
Lexus LS430
Lexus LS460
Lexus LS500 / LS500H
Lexus LS600HL
Mazda 3 / Hatchback / M-Hybrid / M-Hybrid Elegance
Mazda 6
Mazda M6
Mercedes Benz C-Class
Mercedes Benz CLA-Class
Mercedes Benz CLS-Class
Mercedes Benz E-Class
Mercedes Benz EQB
Mercedes Benz EQC
Mercedes Benz EQE
Mercedes Benz EQS
Mercedes Benz S-Class
MG ZS
Mitsubishi Evo 10
Mitsubishi Evo 9
Mitsubishi Galant
Mitsubishi Lancer / Ex
Nissan Axio
Nissan Latio
Nissan Pimera
Nissan Skyline 250GT
Nissan Sunny
Nissan Sylphy
Nissan Teana
Opel Astra
Opel Insignia / Grandsport
Opel Vectra
Perodua Bezza / Premium X
Peugeot 407
Peugeot 508
Proton Gen
Proton Persona
Proton Preve
Proton Saga
Proton Waja
Renault Laguna III
Renault Latitude
Saab 9-3Saab 9-5
Seat Ibiza
Seat Toledo
SKODA Fabia
SKODA Kamiq
SKODA Karoq
Skoda Octavia / Ambiente / Ambition
Skoda Superb Ambition / Elegance
Skoda Supreme
Ssangyong Chairman CM400S
Ssangyong Chairman CM600S
Ssangyong Chairman S500
Subaru Legacy
Subaru Levorg
Subaru XV
Suzuki Ciaz
Suzuki Kizashi
Suzuki Liana
Suzuki WRX
Tesla Model 3
Tesla Model S
Toyota Allion
Toyota Altis / Hybrid
Toyota Axio / Hybrid
Toyota Belta
Toyota Camry / Hybrid / Ascent / Sport / Elegance
Toyota Corolla / Altis / Elegance / Hybrid / Ascent / Sport
Toyota Corolla Axio / Hybrid
Toyota Corolla Fielder / Hybrid
Toyota Crown
Toyota Mark X
Toyota Premio
Toyota Prius / CVT / Hybrid
Toyota Sai Hybrid
Toyota Vios / E Grade
Toyota Vitz / Hybrid
Volkswagen Jetta
Volkswagen Passat
Volkswagen Phaeton
Volvo S40
Volvo S60
Volvo S80
Volvo S90 / T5
Volvo V70
Last updated: 27 Apr 2023
How much do I need to pay to join GrabAssist?
One-time training course fee is chargeable at $10.
When will the payment and activation be processed?
All payments and activations are processed within 3 working days upon completion of training.
Can I request to add my vehicle model if it is not on the eligible list?
The eligibility list is carefully curated to ensure that vehicle height and boot space are suitable for the elderly or persons with disabilities.
What happens if I change my vehicle?
Non-eligible to an eligible vehicle: If you have yet to register as a GrabAssist Driver-Partner, simply register through the registration form. Otherwise, please submit this form to update your service type.
Eligible to a non-eligible vehicle: You will be deactivated on GrabAssist. You will be missed but don’t worry, you will still receive jobs from other services that you are eligible for!
Will there be any other surcharges?
Please refer to the Tolls & Surcharges Page.