Pitchwork Support URL

Pitchwork Support

Welcome to Pitchwork Support.

If you have questions, encounter problems, or would like to suggest new features, we're here to help.

Contact

Email:
simonlin2003@gmail.com

We usually respond within 2–3 business days.

Frequently Asked Questions

Why does Pitchwork need microphone access?

Pitchwork uses the microphone only to detect musical pitch for tuning and practice analysis.

Audio is processed entirely on your device.

No audio is recorded, stored, or uploaded.

Why isn't the tuner detecting my instrument?

Please check that:

• Microphone permission is enabled.

• Your environment is reasonably quiet.

• You're playing one note at a time.

• The instrument is within the supported pitch range.

Can I restore my Pro purchase?

Yes.

Open:

Settings → Restore Purchases

Make sure you're signed in with the same Apple ID used to purchase Pitchwork Pro.

Can I use Pitchwork offline?

Yes.

Most features work completely offline.

Feature Requests

We welcome feedback and suggestions.

If there's a feature you'd like to see, please email us.

Thank you for supporting Pitchwork!