Clearly outline the research objective you aim to achieve through the interview. Do you want to understand a person's experience with a product, gather feedback on a business process, or explore deeper insights on a particular topic?
Structured Interviews: These are highly formalized, with a fixed set of questions. Structured interviews are easy to analyze but may lack depth.
Semi-Structured Interviews: This format allows for some flexibility in the conversation, with key questions and follow-ups that allow interviewees to elaborate.
Unstructured Interviews: These are open-ended, allowing the interview to unfold naturally. While they provide deep insights, they can be difficult to analyze.
Start with general, open-ended questions to allow the interviewee to share their thoughts freely.
Follow-up with more specific questions based on their responses.
Avoid leading or biased questions (e.g., “Don't you think this app is too slow?”). Instead, ask neutral questions that allow for an unbiased response.
Have a list of potential follow-up questions to dive deeper into specific topics that may arise during the interview.
Introduction: "Thank you for taking the time to speak with us today. This interview will help us understand your experience with our app."
Opening Questions: "How often do you use the app?" / "What is your overall impression of the app?"
Key Questions: "Can you describe a time when you encountered an issue with the app?" / "What feature would you like to see improved?"
Closing Questions: "Is there anything else you think we should know about your experience with the app?"
Designing effective surveys and interviews is essential for collecting high-quality data for your research or proposal. Whether you're using surveys to gather responses from a large audience or conducting in-depth interviews for detailed insights, applying best practices will ensure you collect meaningful, actionable data.
In the next section, we will explore how to analyze and interpret the data you've collected, transforming it into insights that will drive your project forward.