What is QuickBooks Error 15222? Causes and How to fix it?

QuickBooks Error 15222 appears when a user tries to download the Payroll update, when QuickBooks payroll update Error appears, the user cannot download payroll update successfully. It specifies that Windows is not able to verify QuickBooks digital signatures during the payroll update. In this blog, we will discuss about the QuickBooks Error 15222, so read carefully till the end.

If you are looking for methods to easily resolve QuickBooks Error 15222, you can talk to our support team by dialing our customer support helpline number (844)-932-1139

Factors causing QuickBooks Error 15222

Given below can be the reasons that hinder the QuickBooks and Payroll update:

  • System’s anti-malware, anti-virus, and anti-spyware stopping the QuickBooks update seeing it as a threat.

  • Failure of Internet Explorer function that registers a digital signature.

  • Internet Explorer is not set as a default browser.

Possible Indications of QuickBooks Error 15222

The steps given below indicate the occurrence of QuickBooks Error 15222:

  • An error message pops up.

  • Payroll update stops downloading.

  • Users are not able to download QuickBooks update.

  • Workstation’s window freezes.

Best Possible Solutions to fix QuickBooks Error 15222

Given below are the best possible solutions to fix QuickBooks Error 15222:

  1. By installing a Digital Signature Certificate

Follow the steps given below to install Digital Signature certificate:

  • Close QuickBooks on your workstation.

  • Search for the QBW32.exe file in the C: \Program Files\Intuit\QuickBooks folder.

  • Right-click on the QBW32.exe file and choose Properties.

  • Click the Digital Signature tab and make sure that Intuit, Inc. is selected in the signature list.

  • Click View Certificate in the Digital Signature Details.

  • In the certificate window, choose Install Certificate.

  • Click on Next till you get Finish option and then hit on Finish.

  • Now restart the computer and open QuickBooks.

  • Start downloading the update again.

If you still face any issue downloading the update, try the next solution.

  1. By using QuickBooks Tool Hub

Make sure you have downloaded the QuickBooks Tool Hub before proceeding to the steps:

  • Close QuickBooks on your system.

  • Open the downloaded QuickBooksToolHub.exe file

  • Follow the given instructions to complete the installation.

  • Click on Program Problems.

  • Choose Quick Fix My Program.

  • Quick Fix My Program tool will identify the issue and resolves it automatically.

If QuickBooks Tool Hub didn’t fix QuickBooks Error 15222, try out the next method.

  1. By checking Cipher Strength

  • Navigate to the https://www.intuit.com/ web address.

  • Hit the Alt key on the keyboard.

  • The Menu bar appears.

  • Click File and then Properties.

  • Within the Properties, look for the bit encryption value in Connection.

  • If the Cipher strength is lower than 128 bit, it indicates Internet Explorer is damaged.

QuickBooks functions that require encryption from Internet Explorer may not work properly.We hope the solutions mentioned above helped you fixing QuickBooks Error 15222. If you are still facing any difficulty while updating Payroll and QuickBooks, you can dial our toll-free number (844)-932-1139 and get assisted by experts.