Fix QuickBooks Cannot Communicate with the Company File [TUTORIAL]

Whether it is a small business or a large enterprise, business owners always pays special attention to the safety and security of their business and client’s data. To ensure the data is protected from external threats like virus or malware infections, firewall is installed in the company’s network that keeps an sharp eye on the incoming and outgoing connections in the network. Sometimes, the firewall becomes overprotective and blocks safe applications like QuickBooks from accessing the data stored on the server. When this happens, users encounters an error that reads “QuickBooks cannot communicate with the company file”. This error only affects the users who tries to access the company file stored on the server from their workstation computers. If you are also one of the users dealing with an error where QuickBooks is unable to access the company file, then follow the detailed troubleshooting instructions listed in this tutorial to quickly resolve the error.

If you are not much familiar with Windows firewall and other components that are required to run QuickBooks in multi-user mode, then dial (844)-932-1139 and ask QuickBooks experts to get the issues resolved accessing the company file

Some Obvious Reasons that Creates Issues Accessing the Company File Saved on the Server

Apart from the firewall interrupting the connection between the company file and QuickBooks, following are some quite obvious reasons that can cause difficulties for the users to access the company file stored on the server:

1. If the company file is damaged or corrupt.

2. If the company file has moved to a different folder.

3. In case, if you haven’t updated your QuickBooks before accessing the company file.

4. When the user does not have admin privileges to access the company file.

5. QuickBooks database server manager is not running on the system.

6. Improper hosting configuration is also a possible reason for getting issues accessing the company file.

Before jumping to the advanced troubleshooting, you can apply basic troubleshooting on your own that could possibly fix the error. Install the latest updates of QuickBooks and make sure the company file is saved in the QuickBooks installation directory. You will also need to verify the hosting settings on both workstation and server computer.

Quick Solutions to Get Rid of “QuickBooks cannot Communicate with the Company File” Error

Solution 1: Run QuickBooks Database Server Manager on the Workstation giving the Error

1. Click the Windows Start button and search QuickBooks database server manager.

2. Run it and click Scan Company File option.

3. Browse the company file and then try to access it in QuickBooks.

4. If this solution doesn’t help you resolve the error, then follow the next solution.

Solution 2: Run QuickBooks File Doctor

1. Download QuickBooks Tool Hub and install it by running the setup file.

2. Run the program using the icon created on the desktop and move to the Company File Issues tab.

3. Select QuickBooks File Doctor and follow the on-screen prompts to repair the company file.

If you are still unable to get rid of “QuickBooks cannot communicate with the company file” error, then you will need to get in touch with QuickBooks experts for advanced troubleshooting. Dial (844)-932-1139 and get in touch with the experts now.