QuickBooks Has Stopped Working[A Brief Guide]

QuickBooks has stopped working is a common problem faced by users. A lot of the users complain where their QuickBooks suddenly freezes and stops working. Multiple causes can lead to such occurrence. In this blog, we will see solutions for this issue. Some causes associated with this error are the company name being too long, damaged or missing QBWUSER.INI file, corruption on your hard drive, and damaged windows operating system.

In case you don’t understand any of the technical steps, contact the QuickBooks Professional Team at (844)-932-1139.

Troubleshooting Methods

There are numerous methods you can attempt to stop this issue. Some of the methods are listed below.

Run Quick Fix My Program In The QuickBooks Tool Hub

QuickBooks Tool Hub is known to fix standard errors. Windows 10, 64-bit provides the best experience for the Tool Hub. Implement these simple steps given below:

• Close QuickBooks.

• Download the newest version of the QuickBooks Tool Hub. Save the file to a known location.

• Choose the Home Tab. Now open the downloaded file.

• Now follow the on-screen guidelines for the installation.

• When the installation finishes, double-click on the QuickBooks Tool Hub.

• Now in the QuickBooks Tool Hub, choose Program Problems.

• Choose Quick Fix My Program.

• Access QuickBooks Desktop and open your data file.

Run QuickBooks Install Diagnostic Tool In The QuickBooks Tool Hub

QuickBooks Program uses Microsoft Components. The Install Diagnostic Tool automatically diagnoses and fixes those Microsoft Components. Follow these easy steps given below:

• Open QuickBooks Tool Hub.

• Choose Program Problems in the Tool Hub.

• Choose QuickBooks Program Diagnostic Tool. Run the Tool. It can take around 20 minutes.

• After the tool finishes, restart your system and launch QuickBooks.

Give Another Name To The QBWUSER.ini File

Renaming QBWUSER.ini file can help. This can especially help if QBWUSER.ini is damaged or missing. To rename the file, follow the steps given below:

• Open the folder in the location where the QBWUSER.ini file is saved.

• Right-click on the file and choose Rename.

• Append .OLD for every file name.

• The next step is to rename the Entitlement.DataStore.ecml file.

• Open QuickBooks one more time.

• After this step, open a sample company file.

• Suppose you can open the sample file but not your own company file, copy the file to a different folder. Now access it from the new location. If you can open this file, then the issue is with folder permissions or damaged files.

• If you can’t access your file after this, then your company file is most likely damaged.

• If you can’t open the sample file or QuickBooks, then QuickBooks installation is damaged.

Conclusion

In this blog, we discussed solutions and causes for QuickBooks has stopped working. Try all these steps in order, and this issue should get resolved. It’s important to diagnose the cause and look for a solution appropriately.

For any query on QuickBooks issues, contact the QuickBooks Professional Team at (844)-932-1139.