The Cal OES Auxiliary Communications Service (ACS) is a state-sponsored program that recruits, trains, and integrates unpaid volunteer communication professionals to support public safety networks during major emergencies and disasters across California.
Managed under the Cal OES Tactical Communications Division, it functions as the official state-level Radio Amateur Civil Emergency Service (RACES) unit.
Key Functions & Purpose
System Redundancy: If commercial infrastructure, cell towers, fiber networks, or standard police/fire radio systems overload or fail during a disaster (like an earthquake or wildfire), ACS steps in to bridge the gap.
Operational Capabilities: Volunteers provide point-to-point voice, digital data transmissions, satellite communications, and localized situational awareness.
Agency Staffing: Members deploy to staff state and local Emergency Operations Centers (EOCs), operate mobile Tactical Communications (TACCOM) assets, and provide field-level communication support.
How ACS Differs From Standard Ham Radio Units
Unlike localized amateur radio clubs or civilian groups like the Amateur Radio Emergency Service (ARES), ACS is an integrated arm of the government.
Disaster Service Workers: Upon joining, ACS volunteers are legally credentialed as registered Disaster Service Worker Volunteers (DSWV) under California law, giving them explicit liability protections while deployed.
Amateur License Not Mandatory: While most members are FCC-licensed "ham" radio operators, an amateur radio license is not strictly required. The program includes staff categories for unlicensed civilians to assist with management, logistics, administrative duties, or operating commercial Part 90 public safety frequencies.
Interoperability Partner: State ACS works in direct collaboration with other emergency systems, including federal programs like MARS and SHARES, county RACES networks, and NGOs like the American Red Cross