Multi-Stakeholder Research Journey
Engagement Roadmap
If you want to go fast, go alone. If you want to go far, go together
-African Proverb
Engagement and Research are parallel and equally important paths on a Multi-stakeholder Research Team Journey. Critical relationships are being established as you form a team to make new scientific discoveries. Those relationships will have impact on adoption and implementation outcomes. Equity, objectivity and respect are equally important to outcomes, methodology and scientific rigor. Therefore, it is important to establish a multi-stakeholder planning team able to champion and facilitate impartial engagement so that all stakeholder partners who join the journey are able to influence outcomes. Working thoughtfully together, you will take it...
...one step at a time
Step 1
Plan the Journey Together
Step 2
Recruit New Travelers Together
Step 3
Orient and Train Together
Step 4
Facilitate Teamwork Together
Step 5
Sustain Partnerships
Together
Together
Plan the Journey Together
- Establish a Multi-Stakeholder Planning Team that includes end users and decision makers
- Learn What Matters Most to Patients, Families and Clinicians Within Your Stakeholder Community
- Establish Shared Visions, Goals and Messaging in Language Agreed Upon by All
- Establish Healthy, Accessible and Safe Systems of Communication and Collaboration
- Establish an Environment Infused with the Spirit of Appreciation, Kindness and Inquiry
We need to discover the root causes of success rather than the root causes of failure
-David Cooperrider
Recruit New Travelers To Join
Enlist Planning Group Members to Support Engagement of New Partners
Use Accessible Scripts and Messaging to Advertise Your Vision
Use Structured Facilitated Processes
Discover What Matters Most to Stakeholder Candidates
Conduct Needs, Strengths and Biases Assessments
Keep All Stakeholder Community Partner Candidates in the Loop
Orient and Train Together
- Welcome Everyone Warmly
- Get to Know One Another Beyond Degrees and Disease
- Establish Reciprocal Relationships and Shared Humanity
- Embrace Diversity, Equity, Inclusion,
- Assess Strengths, Needs
- Embolden and Encourage Stakeholder Influence in Research
- Set the Tone for Teamwork, Kindness and Appreciation
- Establish a Strong Buddy System
- Share Information With All
- Maintain a Spirit of Appreciation and Inquiry
After all , we are all just walking each other home....
Facilitate Teamwork
- Emphasize Collaboration, Appreciation and the Joy of Inquiry
- Break Often to Enjoy Views and Celebrate Accomplishments
- Adjust the Pace According to the Needs of Your Partners
- Make Discoveries Together
- Spread the Word of Your Accomplishments Together
- Maintain a Spirit of Appreciation and Inquiry-it's the little things...
It is not just the destination, but each individual you travel with that matters.
Sustain Reciprocal Relationships Through All Types of Weather
- Revisit the 5Rs, the 6Cs and the 7Ss to Assess, Reflect or Adjust
- Solve Problems and Resolve Conflicts Patiently and Kindly
- Improve Interpersonal Relationships with Respectful Conversation
- Celebrate Multi-Stakeholder Partnerships Regularly and Often
- Remember Your Brilliance, Resilience and Worthiness
- Maintain a Spirit of Appreciation and Inquiry
- Eliminate the Tyranny of the Urgent
Coming together is a beginning. Staying together is progress. Working together is success
-Henry Ford
Demonstrate appreciation and patience for diverse styles of communication
Assume best intentions: clarify before passing judgement
Address conflict by pausing to appreciate, empathize, understand before asserting your needs
Consider all mistakes as learning opportunities
Revisit team norms, the 5Rs, the 6Cs and the 7Ss regularly to assess engagement
Hold all team members accountable to team norms and rules of engagement to support successful outcomes
Share information openly and honestly to uphold PCORI principles of transparency
Share information, leadership and decision making with all members of the team
Eliminate power differentials with trauma informed facilitation and crucial conversation skills
Raise awareness of the impacts on health of unhealthy working environments
Raise awareness of changing cultural norms
Ask and acknowledge what everyone values most for partnering on a multi-stakeholder team regularly and often.
For more information on the original Patient Centered Outcomes Research Institute projects that inspired this website material, please visit:
website links to :
Clinical Trials.gov: The Integrated Behavioral Health and Primary Care Research Study Identifier: NCT02868983
Integrating Behavioral Health and Primary Care (IBH-PC) to improve patient-centered outcomes in adults with multiple chronic medical and behavioral health conditions: study protocol for a pragmatic cluster-randomized control trial
PCORI Partnering Guide for Research -CIRCLE: Cooperatively Inspired Research Community for Learning and Engagement