Diagnosis
Create Process for How Client Will Participate
Consultant and Client Identify a Mutual Interpretation of the Problem
Analyze the Data - Determine which analysis to use
Deductive Analysis
Acknowledge benefits and drawbacks to different models
Determine which model to use
Inductive Analysis
Create theme headlines that explaine the content of the data
Code Data
Statistical Analysis
Review statistics
Interpret meaning of statistics - avoid bias
(Anderson, 2019)
Feedback
Address Ethical Issues
Select and Prioritize Themes to Share with the Client
Relevant
Influenceable or Manageable
Descriptive
Selective
Sufficient and Specific
Contracting Process
Address how and when feedback will be presented to the client
Structure Meeting
Determine environment meeting will be held
Determine day for meeting, time of meeting, length of meeting
Feedback Meeting
Present information to client
Share positive data
Provide appropriate amount of detail
Share statistics that illuminate the trends
Confront the tough issues
Address any client resistance
(Anderson, 2019)
Intervention
Identify What Interventions are and Their Purpose
Understand Reasons for Intervention Failure
Create plan to prevent this
Acknowledge Considerations for Selecting an Appropriate Intervention
Determine if intervention match data and diagnosis
Idenitfy client's readiness to change
Decide where to intervene first
Determine appropriate depth of intervention
Consider sequence of activities
Identify Ethical Issues
Create plan to address ethical issues
Structure/Plan Intervention
Determine approach to change
empirical - rational approach
Normative - reeducative approach
Power - coercive approach
Create opportunity for learning
Give free choice
Provide clear and explicit outcomes
Identify different types of intervention and select most appropriate
Individual intervention
Team intervention
Whole organization intervention
My Process for Developing Checklist
For my checklist, I:
Read through chapters 8 and 9 of the course textbook.
While doing so, I took notes of the different steps I was able to identify through my reading.
After reading, I went online to a checklist template.
I selected a template that included some color and “pop,” however was not too distracting (in my opinion).
I revisited my notes, looking at the different steps I had written down.
I eliminated the duplicates, however kept note of what order they presented in the reading.
I then used arrows to structure the steps in an order that made sense to me and that I believe would be useful in the OD process.
Once I had my steps in order in my notes, I began to fill in the online template with my steps.
Once I had my steps within the template, I added my name at the bottom as the author, the title of this course, and the reference for our course textbook. I saved my checklist as a PDF file.
MY CHECKLIST