Community of Inquiry Domains: Teaching Presence; Social Presence
Online learning can be very isolating, with your only recourse for help often being your email. Therefore, it is vital that instructors respond to student emails within 24-48 hours during the week, and 48-72 hours on the weekend.
Use other forms of communication, such as posting a weekly announcement; watch discussion boards and reply to questions posted within 48-72 hours; respond to voice mail messages within 48 hours.
Principle #2 Practices:
1. Set-up your NLU email to go to your smart devices so responding is more efficient—it only takes 5 minutes to set up!
2. Post a Weekly Announcement that summarizes the expectations for the week. Students flourish when they are reminded of what bar to rise to.
3. Post a Weekly Wrap-Up that summarizes what was covered and perhaps group-level feedback on the activities and/or assignments that you observed and graded that week. Saves you time on giving the same feedback to everyone, individually!
4. Host and post at least one hour of office hours, preferably synchronously.
TIP: we have free Zoom accounts you can use -- did you know that web conferencing is considered as rich a communication channel as face-to-face meetings?
5. Provide substantive feedback on all written assignment submissions that minimally includes, a) how the student performed overall, b) specific details on areas of strength and items that could be improved, and, c) advice for the next submission. Additionally, make sure to use the rubric for each assignment so students can compare the assignment feedback to the criteria in the rubric.
6. Provide feedback on Discussion items, even if you are simply reinforcing the points you had already made while you were facilitating the Discussion earlier in the week. For example, “I responded to your initial post in the Forum, you did an excellent job highlighting how important start-up financing is to a small business – great work!”