Cancellation & Refunds

Cancellation Policy

  1. Please note that cancellation charges are calculated on the Total amount payable and not of advance amount paid.
  2. Namaste Wanderer will not be responsible for any losses incurred for any train/air/bus/taxi bookings, hotel bookings or extension to the camp done by clients/participants
  3. Refund will be paid only by NEFT /cheque within 5 days of the completion of event. Even in case of trek cancelled by Namaste Wanderer the same process will be followed.
  4. Transfer of booking to another event will be permitted where feasible and will be at the discretion of the management and participant consent.
  5. If the team cancels the program or transfer of booking is done, complete amount will be refunded/transferred to for the other event.
  6. If the participant cancels a booking and opts for transfer of the booking to any other event, only the refund amount (as per applicable policy), will be transferred to the new event.
  7. In case participant cancels the booking of an event where transfer of booking is done, the participant will be refunded the amount as per applicable cancellation policy.
  8. In case of cancellation of any event due to reasons beyond control (like natural calamities, riots, political uncertainty, public transport failure etc). No refunds will be given.
  9. While making full payment for any trip, you are liable to receive the refund amount in case of cancellation of trip.
  10. Any trip cancellation made by a client has to be disclosed mandatory in written and acknowledged by the NW Team.

Refund Norms

Refund Norms For Events with duration of 1 or 2 days

  1. 100% refund if cancellation is made more than 7 days prior to the date of departure date of the event.
  2. 70% refund if cancellation is made more than 5 days and less then 7 days prior to the date of departure date of the event.
  3. 50% refund if cancellation is made more than 3 days (72 Hrs) and less than 5 days prior to the departure date of the event.
  4. NO refund will be made if cancellation is made within 3 days (72 hrs) prior to the departure date of the event.

Refund Norms For Events with duration of 3/4/5 days

  1. 90% refund if cancellation is made more than 30 days prior to the date of departure date of the event.
  2. 50% refund if cancellation is made more than 20 days and less than 30 days prior to the departure date of the event.
  3. 25% refund if cancellation is made more than 15 days and less than 30 days prior to the departure date of the event.
  4. NO refund will be made if cancellation is made within 15 days prior to the departure date of the event.

Refund Norms For Events of duration 6 days & more:

  1. 100% refund if cancellation is made more than 90 days prior to the date of departure date of the event. Cancellation charges will be deducted by the bank as applicable
  2. 80% refund if cancellation is made more than 60 days and less than 90 days prior to the departure date of the event.
  3. 60% refund if cancellation is made more than 30 days and less than 60 days prior to the departure date of the event.
  4. 50% refund if cancellation is made more than 20 days and less than 30 days prior to the departure date of the event
  5. NO refund will be made if cancellation is made within 20 days prior to the departure date of the event.