Customer Operations And AI-Powered Automation Specialist

I help growing businesses simplify admin work, streamline customer support, and automate repetitive processes using smart systems and AI.

So operations run smoother, teams work faster, and customers stay happy. 

WHAT I DO

Running a business shouldn’t feel chaotic behind the scenes.

I design and manage customer operations that remove friction from daily work. From admin processes to customer support workflows, I combine structure and automation to help businesses operate efficiently without burning out their teams.

WHAT I HELP WITH:

• Admin and operations optimisation

• Customer support systems and workflows

• AI-powered automation for repetitive tasks(Monday.com, Zapier, Make.com, Airtable, GHL, Hubspot)

• Process documentation and improvement

• SOPs and Workflow documentation

• Scalable systems for growing teams

WHO I WORK WITH

I support:

• Startups and growing businesses

• Founders / Executives are overwhelmed by operations

• Teams struggling with customer support efficiency

• Businesses ready to scale but stuck with manual processes

If your operations feel heavy, messy, or slow, this is for you.

WHY WORK WITH ME

I bring together admin expertise, customer support experience, and automation skills in one role.
This means fewer handovers, clearer systems, and operations that actually support your customers and your team.

I focus on clarity, efficiency, and long-term sustainability.