"Soft" skills

I don't love the term "soft" skills, but it is commonly used.

Regardless these are important skills that are sometimes not sufficiently recognised.

Critical thinking

  • Problem-solving skills

  • analyse situation and make informed decisions

  • critical observation

  • desire to learn

  • innovation

  • logical thinking

  • research

  • tolerance of change and uncertainty

  • troubleshooting

  • Contextualise or See the Big Picture

Attitudes

  • Curiosity and learning desire

  • Creativity

  • flexibility

  • curiosity

  • adaptability

  • resourcefulness

Communication skills

Interpersonal

    • listening

    • negotiation

    • non-verbal communication

    • persuasion

Written and Presentation

    • presentation

    • public speaking

    • storytelling

    • reading body language

    • verbal communication

    • visual communication

    • writing reports & proposals

    • writing skills

Leadership

Decision

  • Contextualise or See the Big Picture

  • Deal making

  • Decision making

Motivational

  • Inspiring people

  • Motivating

Management

  • Facilitation

  • Delegation

  • Meeting management

  • Project management

Developing People

  • Giving clear feedback

  • Mentoring

  • Successful coaching

  • Supervising

  • Talent management

Challenges

  • Conflict management

  • Conflict resolution

  • Dispute resolution

  • Managing difficult conversations

  • Managing remote/ virtual teams

  • Resolving issues

Self-management

  • Emotional intelligence: awareness of your emotions and feelings and those of others while being able to use the awareness to guide decisions and interactions with others.

  • Positive attitude

  • Strong work ethic

  • Perform under pressure

  • Attentiveness

  • Business ethics

  • Competitiveness

  • Dedication

  • Dependability

  • Following direction

  • Independence

  • Meeting deadlines

  • Motivation

  • Multitasking

  • Organization

  • Perseverance

  • Persistence

  • Planning

  • Proper business etiquette

  • Punctuality

  • Reliability

  • Resilience

  • Results-orientation

  • Scheduling

  • Self-direction

  • Self-monitoring

  • Self-supervising

  • Staying on task

  • Strategic planning

  • Time management

  • Trainability

  • Working well under pressure

Teamwork

  • Collaborative

  • Dealing with office politics

  • Dealing with difficult situations

  • Dealing with difficult personalities

  • Empathy

  • Establishing interpersonal relationships

Diversity-aware

  • Diversity awareness

  • Disability awareness

  • Intercultural competence