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According to Parsely, there has been a 33% increase in mobile browsing since 2015. The advent of smartphones has made most jobs simpler. This very much applies in Customer Relationship Management as well. Mobile phones account for over half the amount of traffic on most leading websites. This is why you need to capitalise and make mobile sales CRM a priority. Some more features include:
- Quick Response Time
Using a mobile platform for CRM allows for quick responses to your customers. Everybody wants faster resolutions to their queries and now it is possible. Additionally, communication within the company becomes far simpler and quicker with a mobile device.
- Remote Access
With a mobile CRM system, you no longer have to postpone work on account of travelling or emergencies. You can always stay connected via phone from anywhere and during any time, be it day or night. Having access to all your numbers remotely makes it a convenient experience.
- Real-time Updates
In case you have agents on the field, you can track them on the mobile CRM software. You can know when your employees check in and check out at different places. Knowing their live location is an added feature.
- Greater Flexibility
With faster processing and synchronisation, you will have more time to plan other aspects of your work. You can start your day right from your home on the mobile app for sales CRM. Flexible hours allow you to take time off for personal stuff and still work if and when required.
- Reduced Carbon Footprint
Using a mobile based platform for CRM will most definitely reduce needless paperwork. Since the automated system takes care of all internal processes, there won’t be much need for printing of daily documents as well. A reduction in your carbon footprint is good for you and the environment.
In a world where everything zooms past you, you now have the chance to stay connected. Mobile CRM is the present and the future. What’s more, it is easy on your pocket and is here to stay. The call is yours to make.
Kapture CRM Mobile CRM For Small Business
Kapture mobile CRM for small business has sales employee tracking for improved productivity. The CRM tracking software has sales employee tracking, lead management and more. Kapture mobile CRM lets you carry your business in your pockets. Kapture mobile CRM tracking software optimises and automates sales employee tracking on the mobile platform. The sales tracking software has lead management for allocating and classifying leads. Watch the video to get a bird’s eye view of the mobile sales management software.
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