GlideSystem

GlideSystem (gs) sample scripts

The scoped GlideSystem (referred to by the variable name 'gs' in any server-side JavaScript) API provides a number of convenient methods to get information about the system, the current logged in user, etc.

Refer the below operations for more details.

1. Get User

Returns a reference to the user object for the currently logged-in user.

var userObject = gs.getUser();

2. Get User By ID

Returns a reference to the user object for the user ID (or sys_id) provided.

var userObject = gs.getUser().getUserByID('john_smith');

3. Get User ID

Returns the sys_id string value for the currently logged-in user.

var userID = gs.getUserID();

4. Get User Name

Returns the User ID (user_name) for the currently logged-in user.

var userObject = gs.getUserName();‍

5. Get User Display Name

Returns the display value for the currently logged-in user. i.e. 'John Smith'

var userObject = gs.getUserDisplayName();

6. Get First Name

Returns the first name of the currently logged-in user.

var firstName = gs.getUser().getFirstName();

7. Get Last Name

Returns the last name of the currently logged-in user.

var lastName = gs.getUser().getLastName();

8. Get Email

Returns the email address of the currently logged-in user.

var email = gs.getUser().getEmail();

9. Get Department ID

Returns the department sys_id of the currently logged-in user.

var deptID = gs.getUser().getDepartmentID();

10. Get Language

Returns the language of the currently logged-in user.

var language = gs.getUser().getLanguage();

11. Get Location

Returns the location of the currently logged-in user.

var location = gs.getUser().getLocation();

12. Get Manager ID

Returns the manager sys_id of the currently logged-in user.

var managerID = gs.getUser().getManagerID();

13. Get My Groups

Returns a list of all groups that the currently logged-in user is a member of.

var groups = gs.getUser().getMyGroups();

14. isMemberOf

Returns true if the user is a member of the given group, false otherwise.

var isMember = gs.getUser().isMemberOf();

15. hasRole

Returns true if the user has the given role, false otherwise.

if (gs.hasRole('snc_internal')) {

            // do something

     }

(OR)

Returns true if the user has one of the given roles, false otherwise.

if (gs.hasRole('hr', 'itil')) {

            // do something

 }

16. hasRoles

Returns true if the user has any roles at all, false if the user has no role (i.e. an ess user).

if (gs.getUser.hasRoles() {

     //  do something

}

17. Log Info

Log an informational message.

gs.info('This is an informational message.');

18. Print

Print the name of the current user.

gs.print('Current user: ' + userName);

19. setRedirect

The gs.setRedirect() method in ServiceNow is used to redirect users to a specified URL or ServiceNow page.

// Redirect the user to a specific URL

gs.setRedirect('https://www.example.com');

(OR)

// Redirect the user to a specific ServiceNow page (incident list)

gs.setRedirect('incident_list.do');