HPT - Glossary

ADDIE is an instructional systems design (ISD) framework that many instructional designers and training developers use to develop courses. The name is an acronym for the five phases it defines for building training and performance support tools: Analysis. Design. Development.

A system is a set of connected parts that all work together towards a common goal.

A systematic method is an approach based on logical, experimental, and rigorous methodology.

The effects of behavior in relation to performance.

Valued accomplishment or end result of a task with regards to a set standard of completeness and accuracy. The outcomes of behavior.

Valued accomplishment or end result of a task with regards to a set standard of completeness and accuracy. The outcomes of behavior.

A catchphrase connoting increased productivity, as well as greater effectiveness and efficiency from work groups.

"An engineering approach to attaining desired accomplishment from human performers by determining gaps in performance and designing cost-effective and effective interventions." - Harless (1995)

"An engineering approach to attaining desired accomplishment from human performers by determining gaps in performance and designing cost-effective and effective interventions." - Harless (1995)

A measure of opportunity in which the value of "exemplary" performance divided by "typical" performance represents the amount of opportunity available for improvement. A lower PIP number indicates that there is not much room for improvement for that task or job. Developed by Thomas Gilbert.

The process of identifying the organization's performance requirements and comparing them to its objectives and capabilities.

The difference between desired and actual performance.

The structured analysis of the influences that cause performance discrepancies.

Specific changes implemented to influence human performance.

A device designed for use on the job that provides guidance on the performance of a specific task or skill.