Process Flowcharting

Process Flowcharting

What is it?

The process flowchart takes steps or tasks from a process and displays them in the order that it takes place and the relationship between each one. The flowchart helps show the flow of the process and potential areas that can be improved. The flow chart uses specific symbols and shapes to represent certain functions. An example can be seen below.

How is it used?

1. Define the process
2. Discuss and establish the boundaries of the process
3. Brainstorm steps and tasks in the process
4. Arrange the steps and tasks in the correct sequence
5. Connect the steps and tasks to show the flow
6. Review the flowchart

Why is it used?

The process flowchart helps layout all the steps and tasks that are part of a complex process and allows people to have a better understanding and easier view of how the process works. The flowchart allows users to recall the information faster and understand the relationship of the steps and tasks.

Advantages and Disadvantages of use?

Advantages:

• Establishes clear picture off the process
• Quick recall and reference
• Relationship between steps
• Documented analysis of a process

Disadvantages:

• Time consuming
• Requires knowledge of the shapes and symbols
• Simplifies complex processes

Real world Examples of use?

The flowchart can be used to map out a new project or existing one.

Create a documentation for an existing process as a job aid or for training

An example can be seen below.

References:

• What is a process flowchart. Retrieved from: http://asq.org/learn-about-quality/process-analysis-tools/overview/flowchart.html