When it comes to recruitment, it is important to involve not only mainstreams but extremes as well. For our survey group, we feel it is important to include current partners, our current manager, as well as some customers too. In our store, we have close relationships with our "regulars." Lucky for us, Starbucks offers every person who utilizes their app to pay a survey about their experience. This is where our "customer connection" score comes from. We are able to see what they say in the survey, how they rate us, and what were their concerns. We plan on utilizing this information in our design challenge. Since our standards involve more than just the partners, we feel bringing our manager on to the survey will give us a good idea on her thoughts as well. Our strategy is to have 5 partners take the survey, then our manager, and then gather information from 5 customers as well for our results. We plan to send out a group text to see who is willing to participate in the survey and move forward from there.