Unit-1
Unit-1
Embedded Files
Unit-3
Unit-3
- Enterprise Systems for Organization
- Customer Relationship Management (CRM) and it’s types:
- Why Customer Relationship Management (CRM)?
- What Customer Relationship Management (CRM) Do?
- CRM in Today Market Scenario
- Why cloud-based CRM platform?
- SAP as a CRM?
- eCRM as an Intraorganizational Collaboration Tools:
- eCRM as a Business Integrator:
- CRM vs. ERP Comparison
- CRM vs. ERP Difference
- Relationship Marketing:
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